.fw-type-h1{font-size:2.75rem;color:#12344d;font-weight:600;letter-spacing:normal;line-height:3.375rem}.fw-type-h2{font-size:2rem;color:#12344d;font-weight:600;letter-spacing:normal;line-height:2.5rem}.fw-type-h3{font-size:1.5rem;color:#12344d;font-weight:600;letter-spacing:normal;line-height:2rem}.fw-type-h4{font-size:1.125rem;color:#12344d;font-weight:600;letter-spacing:normal;line-height:1.5rem}.fw-type-h5{font-size:1rem;color:#12344d;font-weight:600;letter-spacing:normal;line-height:1.25rem}.fw-type-h6{font-size:.875rem;color:#12344d;font-weight:600;letter-spacing:normal;line-height:1.25rem}.fw-type-h7{font-size:.75rem;color:#12344d;font-weight:600;letter-spacing:normal;line-height:1rem}.fw-type-3xl{font-size:2.75rem;color:#12344d;font-weight:400;letter-spacing:normal;line-height:4rem}.fw-type-2xl{font-size:2rem;color:#12344d;font-weight:400;letter-spacing:normal;line-height:3rem}.fw-type-xl{font-size:1.5rem;color:#12344d;font-weight:400;letter-spacing:normal;line-height:2.25rem}.fw-type-lg{font-size:1.125rem;color:#12344d;font-weight:400;letter-spacing:normal;line-height:1.75rem}.fw-type-base{font-size:1rem;color:#12344d;font-weight:400;letter-spacing:normal;line-height:1.5rem}.fw-type-sm{font-size:.875rem;color:#12344d;font-weight:400;letter-spacing:normal;line-height:1.25rem}.fw-type-xs{font-size:.75rem;color:#12344d;font-weight:400;letter-spacing:normal;line-height:1.25rem}.fw-type-light{font-weight:300}.fw-type-regular{font-weight:400}.fw-type-semibold{font-weight:600}.fw-type-bold{font-weight:700}.fw-type-anchor{color:#2c5cc5;text-decoration:none;font-weight:600}.fw-b-0{border:none}.fw-b-1{border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px}.fw-b-t-1{border-top-width:1px;border-right-width:0;border-bottom-width:0;border-left-width:0}.fw-b-r-1{border-top-width:0;border-right-width:1px;border-bottom-width:0;border-left-width:0}.fw-b-b-1{border-top-width:0;border-right-width:0;border-bottom-width:1px;border-left-width:0}.fw-b-l-1{border-top-width:0;border-right-width:0;border-bottom-width:0;border-left-width:1px}.fw-b-2{border-top-width:2px;border-right-width:2px;border-bottom-width:2px;border-left-width:2px}.fw-b-t-2{border-top-width:2px;border-right-width:0;border-bottom-width:0;border-left-width:0}.fw-b-r-2{border-top-width:0;border-right-width:2px;border-bottom-width:0;border-left-width:0}.fw-b-b-2{border-top-width:0;border-right-width:0;border-bottom-width:2px;border-left-width:0}.fw-b-l-2{border-top-width:0;border-right-width:0;border-bottom-width:0;border-left-width:2px}.fw-b-3{border-top-width:3px;border-right-width:3px;border-bottom-width:3px;border-left-width:3px}.fw-b-t-3{border-top-width:3px;border-right-width:0;border-bottom-width:0;border-left-width:0}.fw-b-r-3{border-top-width:0;border-right-width:3px;border-bottom-width:0;border-left-width:0}.fw-b-b-3{border-top-width:0;border-right-width:0;border-bottom-width:3px;border-left-width:0}.fw-b-l-3{border-top-width:0;border-right-width:0;border-bottom-width:0;border-left-width:3px}.fw-br-1{border-end-end-radius:1px;border-start-end-radius:1px;border-end-start-radius:1px;border-start-start-radius:1px}.fw-br-tr-1{border-end-end-radius:0;border-start-end-radius:1px;border-end-start-radius:0;border-start-start-radius:0}.fw-br-br-1{border-end-end-radius:1px;border-start-end-radius:0;border-end-start-radius:0;border-start-start-radius:0}.fw-br-bl-1{border-end-end-radius:0;border-start-end-radius:0;border-end-start-radius:1px;border-start-start-radius:0}.fw-br-tl-1{border-end-end-radius:0;border-start-end-radius:0;border-end-start-radius:0;border-start-start-radius:1px}.fw-br-2{border-end-end-radius:2px;border-start-end-radius:2px;border-end-start-radius:2px;border-start-start-radius:2px}.fw-br-tr-2{border-end-end-radius:0;border-start-end-radius:2px;border-end-start-radius:0;border-start-start-radius:0}.fw-br-br-2{border-end-end-radius:2px;border-start-end-radius:0;border-end-start-radius:0;border-start-start-radius:0}.fw-br-bl-2{border-end-end-radius:0;border-start-end-radius:0;border-end-start-radius:2px;border-start-start-radius:0}.fw-br-tl-2{border-end-end-radius:0;border-start-end-radius:0;border-end-start-radius:0;border-start-start-radius:2px}.fw-br-3{border-end-end-radius:3px;border-start-end-radius:3px;border-end-start-radius:3px;border-start-start-radius:3px}.fw-br-tr-3{border-end-end-radius:0;border-start-end-radius:3px;border-end-start-radius:0;border-start-start-radius:0}.fw-br-br-3{border-end-end-radius:3px;border-start-end-radius:0;border-end-start-radius:0;border-start-start-radius:0}.fw-br-bl-3{border-end-end-radius:0;border-start-end-radius:0;border-end-start-radius:3px;border-start-start-radius:0}.fw-br-tl-3{border-end-end-radius:0;border-start-end-radius:0;border-end-start-radius:0;border-start-start-radius:3px}.fw-br-4{border-end-end-radius:4px;border-start-end-radius:4px;border-end-start-radius:4px;border-start-start-radius:4px}.fw-br-tr-4{border-end-end-radius:0;border-start-end-radius:4px;border-end-start-radius:0;border-start-start-radius:0}.fw-br-br-4{border-end-end-radius:4px;border-start-end-radius:0;border-end-start-radius:0;border-start-start-radius:0}.fw-br-bl-4{border-end-end-radius:0;border-start-end-radius:0;border-end-start-radius:4px;border-start-start-radius:0}.fw-br-tl-4{border-end-end-radius:0;border-start-end-radius:0;border-end-start-radius:0;border-start-start-radius:4px}.fw-b-solid{border-style:solid;border-color:#bbdcfe}.fw-b-smoke-100{border-color:#cfd7df}.fw-b-azure-100{border-color:#bbdcfe}.fw-b-persimmon-100{border-color:#ffd0d6}.fw-b-casablanca-100{border-color:#fddbb5}.fw-card-0{background:#fff;-webkit-padding-before:12px;padding-block-start:12px;-webkit-padding-end:16px;padding-inline-end:16px;-webkit-padding-after:12px;padding-block-end:12px;-webkit-padding-start:16px;padding-inline-start:16px;border:1px solid #ebeff3;border-radius:8px;box-shadow:none}.fw-card-1{background:#fff;-webkit-padding-before:12px;padding-block-start:12px;-webkit-padding-end:16px;padding-inline-end:16px;-webkit-padding-after:12px;padding-block-end:12px;-webkit-padding-start:16px;padding-inline-start:16px;border:1px solid #ebeff3;border-radius:8px;box-shadow:0 6px 8px #00000005}.fw-card-2{background:#fff;-webkit-padding-before:12px;padding-block-start:12px;-webkit-padding-end:16px;padding-inline-end:16px;-webkit-padding-after:12px;padding-block-end:12px;-webkit-padding-start:16px;padding-inline-start:16px;border:1px solid #ebeff3;border-radius:8px;box-shadow:0 2px 4px #12344d0f}.fw-card-3{background:#fff;-webkit-padding-before:12px;padding-block-start:12px;-webkit-padding-end:16px;padding-inline-end:16px;-webkit-padding-after:12px;padding-block-end:12px;-webkit-padding-start:16px;padding-inline-start:16px;border:1px solid #ebeff3;border-radius:8px;box-shadow:0 2px 16px #12344d29}.fw-p-28{-webkit-padding-before:1.75rem;padding-block-start:1.75rem;-webkit-padding-end:1.75rem;padding-inline-end:1.75rem;-webkit-padding-after:1.75rem;padding-block-end:1.75rem;-webkit-padding-start:1.75rem;padding-inline-start:1.75rem}.fw-px-28{-webkit-padding-end:1.75rem;padding-inline-end:1.75rem;-webkit-padding-start:1.75rem;padding-inline-start:1.75rem}.fw-py-28{-webkit-padding-before:1.75rem;padding-block-start:1.75rem;-webkit-padding-after:1.75rem;padding-block-end:1.75rem}.fw-pt-28{-webkit-padding-before:1.75rem;padding-block-start:1.75rem}.fw-pr-28{-webkit-padding-end:1.75rem;padding-inline-end:1.75rem}.fw-pb-28{-webkit-padding-after:1.75rem;padding-block-end:1.75rem}.fw-pl-28{-webkit-padding-start:1.75rem;padding-inline-start:1.75rem}.fw-p-24{-webkit-padding-before:1.5rem;padding-block-start:1.5rem;-webkit-padding-end:1.5rem;padding-inline-end:1.5rem;-webkit-padding-after:1.5rem;padding-block-end:1.5rem;-webkit-padding-start:1.5rem;padding-inline-start:1.5rem}.fw-px-24{-webkit-padding-end:1.5rem;padding-inline-end:1.5rem;-webkit-padding-start:1.5rem;padding-inline-start:1.5rem}.fw-py-24{-webkit-padding-before:1.5rem;padding-block-start:1.5rem;-webkit-padding-after:1.5rem;padding-block-end:1.5rem}.fw-pt-24{-webkit-padding-before:1.5rem;padding-block-start:1.5rem}.fw-pr-24{-webkit-padding-end:1.5rem;padding-inline-end:1.5rem}.fw-pb-24{-webkit-padding-after:1.5rem;padding-block-end:1.5rem}.fw-pl-24{-webkit-padding-start:1.5rem;padding-inline-start:1.5rem}.fw-p-20{-webkit-padding-before:1.25rem;padding-block-start:1.25rem;-webkit-padding-end:1.25rem;padding-inline-end:1.25rem;-webkit-padding-after:1.25rem;padding-block-end:1.25rem;-webkit-padding-start:1.25rem;padding-inline-start:1.25rem}.fw-px-20{-webkit-padding-end:1.25rem;padding-inline-end:1.25rem;-webkit-padding-start:1.25rem;padding-inline-start:1.25rem}.fw-py-20{-webkit-padding-before:1.25rem;padding-block-start:1.25rem;-webkit-padding-after:1.25rem;padding-block-end:1.25rem}.fw-pt-20{-webkit-padding-before:1.25rem;padding-block-start:1.25rem}.fw-pr-20{-webkit-padding-end:1.25rem;padding-inline-end:1.25rem}.fw-pb-20{-webkit-padding-after:1.25rem;padding-block-end:1.25rem}.fw-pl-20{-webkit-padding-start:1.25rem;padding-inline-start:1.25rem}.fw-p-16{-webkit-padding-before:1rem;padding-block-start:1rem;-webkit-padding-end:1rem;padding-inline-end:1rem;-webkit-padding-after:1rem;padding-block-end:1rem;-webkit-padding-start:1rem;padding-inline-start:1rem}.fw-px-16{-webkit-padding-end:1rem;padding-inline-end:1rem;-webkit-padding-start:1rem;padding-inline-start:1rem}.fw-py-16{-webkit-padding-before:1rem;padding-block-start:1rem;-webkit-padding-after:1rem;padding-block-end:1rem}.fw-pt-16{-webkit-padding-before:1rem;padding-block-start:1rem}.fw-pr-16{-webkit-padding-end:1rem;padding-inline-end:1rem}.fw-pb-16{-webkit-padding-after:1rem;padding-block-end:1rem}.fw-pl-16{-webkit-padding-start:1rem;padding-inline-start:1rem}.fw-p-12{-webkit-padding-before:.75rem;padding-block-start:.75rem;-webkit-padding-end:.75rem;padding-inline-end:.75rem;-webkit-padding-after:.75rem;padding-block-end:.75rem;-webkit-padding-start:.75rem;padding-inline-start:.75rem}.fw-px-12{-webkit-padding-end:.75rem;padding-inline-end:.75rem;-webkit-padding-start:.75rem;padding-inline-start:.75rem}.fw-py-12{-webkit-padding-before:.75rem;padding-block-start:.75rem;-webkit-padding-after:.75rem;padding-block-end:.75rem}.fw-pt-12{-webkit-padding-before:.75rem;padding-block-start:.75rem}.fw-pr-12{-webkit-padding-end:.75rem;padding-inline-end:.75rem}.fw-pb-12{-webkit-padding-after:.75rem;padding-block-end:.75rem}.fw-pl-12{-webkit-padding-start:.75rem;padding-inline-start:.75rem}.fw-p-8{-webkit-padding-before:.5rem;padding-block-start:.5rem;-webkit-padding-end:.5rem;padding-inline-end:.5rem;-webkit-padding-after:.5rem;padding-block-end:.5rem;-webkit-padding-start:.5rem;padding-inline-start:.5rem}.fw-px-8{-webkit-padding-end:.5rem;padding-inline-end:.5rem;-webkit-padding-start:.5rem;padding-inline-start:.5rem}.fw-py-8{-webkit-padding-before:.5rem;padding-block-start:.5rem;-webkit-padding-after:.5rem;padding-block-end:.5rem}.fw-pt-8{-webkit-padding-before:.5rem;padding-block-start:.5rem}.fw-pr-8{-webkit-padding-end:.5rem;padding-inline-end:.5rem}.fw-pb-8{-webkit-padding-after:.5rem;padding-block-end:.5rem}.fw-pl-8{-webkit-padding-start:.5rem;padding-inline-start:.5rem}.fw-p-4{-webkit-padding-before:.25rem;padding-block-start:.25rem;-webkit-padding-end:.25rem;padding-inline-end:.25rem;-webkit-padding-after:.25rem;padding-block-end:.25rem;-webkit-padding-start:.25rem;padding-inline-start:.25rem}.fw-px-4{-webkit-padding-end:.25rem;padding-inline-end:.25rem;-webkit-padding-start:.25rem;padding-inline-start:.25rem}.fw-py-4{-webkit-padding-before:.25rem;padding-block-start:.25rem;-webkit-padding-after:.25rem;padding-block-end:.25rem}.fw-pt-4{-webkit-padding-before:.25rem;padding-block-start:.25rem}.fw-pr-4{-webkit-padding-end:.25rem;padding-inline-end:.25rem}.fw-pb-4{-webkit-padding-after:.25rem;padding-block-end:.25rem}.fw-pl-4{-webkit-padding-start:.25rem;padding-inline-start:.25rem}.fw-p-0{-webkit-padding-before:0px;padding-block-start:0px;-webkit-padding-end:0px;padding-inline-end:0px;-webkit-padding-after:0px;padding-block-end:0px;-webkit-padding-start:0px;padding-inline-start:0px}.fw-px-0{-webkit-padding-end:0px;padding-inline-end:0px;-webkit-padding-start:0px;padding-inline-start:0px}.fw-py-0{-webkit-padding-before:0px;padding-block-start:0px;-webkit-padding-after:0px;padding-block-end:0px}.fw-pt-0{-webkit-padding-before:0px;padding-block-start:0px}.fw-pr-0{-webkit-padding-end:0px;padding-inline-end:0px}.fw-pb-0{-webkit-padding-after:0px;padding-block-end:0px}.fw-pl-0{-webkit-padding-start:0px;padding-inline-start:0px}.fw-m-28{-webkit-margin-before:1.75rem;margin-block-start:1.75rem;-webkit-margin-end:1.75rem;margin-inline-end:1.75rem;-webkit-margin-after:1.75rem;margin-block-end:1.75rem;-webkit-margin-start:1.75rem;margin-inline-start:1.75rem}.fw-mx-28{-webkit-margin-end:1.75rem;margin-inline-end:1.75rem;-webkit-margin-start:1.75rem;margin-inline-start:1.75rem}.fw-my-28{-webkit-margin-before:1.75rem;margin-block-start:1.75rem;-webkit-margin-after:1.75rem;margin-block-end:1.75rem}.fw-mt-28{-webkit-margin-before:1.75rem;margin-block-start:1.75rem}.fw-mr-28{-webkit-margin-end:1.75rem;margin-inline-end:1.75rem}.fw-mb-28{-webkit-margin-after:1.75rem;margin-block-end:1.75rem}.fw-ml-28{-webkit-margin-start:1.75rem;margin-inline-start:1.75rem}.fw-m-24{-webkit-margin-before:1.5rem;margin-block-start:1.5rem;-webkit-margin-end:1.5rem;margin-inline-end:1.5rem;-webkit-margin-after:1.5rem;margin-block-end:1.5rem;-webkit-margin-start:1.5rem;margin-inline-start:1.5rem}.fw-mx-24{-webkit-margin-end:1.5rem;margin-inline-end:1.5rem;-webkit-margin-start:1.5rem;margin-inline-start:1.5rem}.fw-my-24{-webkit-margin-before:1.5rem;margin-block-start:1.5rem;-webkit-margin-after:1.5rem;margin-block-end:1.5rem}.fw-mt-24{-webkit-margin-before:1.5rem;margin-block-start:1.5rem}.fw-mr-24{-webkit-margin-end:1.5rem;margin-inline-end:1.5rem}.fw-mb-24{-webkit-margin-after:1.5rem;margin-block-end:1.5rem}.fw-ml-24{-webkit-margin-start:1.5rem;margin-inline-start:1.5rem}.fw-m-20{-webkit-margin-before:1.25rem;margin-block-start:1.25rem;-webkit-margin-end:1.25rem;margin-inline-end:1.25rem;-webkit-margin-after:1.25rem;margin-block-end:1.25rem;-webkit-margin-start:1.25rem;margin-inline-start:1.25rem}.fw-mx-20{-webkit-margin-end:1.25rem;margin-inline-end:1.25rem;-webkit-margin-start:1.25rem;margin-inline-start:1.25rem}.fw-my-20{-webkit-margin-before:1.25rem;margin-block-start:1.25rem;-webkit-margin-after:1.25rem;margin-block-end:1.25rem}.fw-mt-20{-webkit-margin-before:1.25rem;margin-block-start:1.25rem}.fw-mr-20{-webkit-margin-end:1.25rem;margin-inline-end:1.25rem}.fw-mb-20{-webkit-margin-after:1.25rem;margin-block-end:1.25rem}.fw-ml-20{-webkit-margin-start:1.25rem;margin-inline-start:1.25rem}.fw-m-16{-webkit-margin-before:1rem;margin-block-start:1rem;-webkit-margin-end:1rem;margin-inline-end:1rem;-webkit-margin-after:1rem;margin-block-end:1rem;-webkit-margin-start:1rem;margin-inline-start:1rem}.fw-mx-16{-webkit-margin-end:1rem;margin-inline-end:1rem;-webkit-margin-start:1rem;margin-inline-start:1rem}.fw-my-16{-webkit-margin-before:1rem;margin-block-start:1rem;-webkit-margin-after:1rem;margin-block-end:1rem}.fw-mt-16{-webkit-margin-before:1rem;margin-block-start:1rem}.fw-mr-16{-webkit-margin-end:1rem;margin-inline-end:1rem}.fw-mb-16{-webkit-margin-after:1rem;margin-block-end:1rem}.fw-ml-16{-webkit-margin-start:1rem;margin-inline-start:1rem}.fw-m-12{-webkit-margin-before:.75rem;margin-block-start:.75rem;-webkit-margin-end:.75rem;margin-inline-end:.75rem;-webkit-margin-after:.75rem;margin-block-end:.75rem;-webkit-margin-start:.75rem;margin-inline-start:.75rem}.fw-mx-12{-webkit-margin-end:.75rem;margin-inline-end:.75rem;-webkit-margin-start:.75rem;margin-inline-start:.75rem}.fw-my-12{-webkit-margin-before:.75rem;margin-block-start:.75rem;-webkit-margin-after:.75rem;margin-block-end:.75rem}.fw-mt-12{-webkit-margin-before:.75rem;margin-block-start:.75rem}.fw-mr-12{-webkit-margin-end:.75rem;margin-inline-end:.75rem}.fw-mb-12{-webkit-margin-after:.75rem;margin-block-end:.75rem}.fw-ml-12{-webkit-margin-start:.75rem;margin-inline-start:.75rem}.fw-m-8{-webkit-margin-before:.5rem;margin-block-start:.5rem;-webkit-margin-end:.5rem;margin-inline-end:.5rem;-webkit-margin-after:.5rem;margin-block-end:.5rem;-webkit-margin-start:.5rem;margin-inline-start:.5rem}.fw-mx-8{-webkit-margin-end:.5rem;margin-inline-end:.5rem;-webkit-margin-start:.5rem;margin-inline-start:.5rem}.fw-my-8{-webkit-margin-before:.5rem;margin-block-start:.5rem;-webkit-margin-after:.5rem;margin-block-end:.5rem}.fw-mt-8{-webkit-margin-before:.5rem;margin-block-start:.5rem}.fw-mr-8{-webkit-margin-end:.5rem;margin-inline-end:.5rem}.fw-mb-8{-webkit-margin-after:.5rem;margin-block-end:.5rem}.fw-ml-8{-webkit-margin-start:.5rem;margin-inline-start:.5rem}.fw-m-4{-webkit-margin-before:.25rem;margin-block-start:.25rem;-webkit-margin-end:.25rem;margin-inline-end:.25rem;-webkit-margin-after:.25rem;margin-block-end:.25rem;-webkit-margin-start:.25rem;margin-inline-start:.25rem}.fw-mx-4{-webkit-margin-end:.25rem;margin-inline-end:.25rem;-webkit-margin-start:.25rem;margin-inline-start:.25rem}.fw-my-4{-webkit-margin-before:.25rem;margin-block-start:.25rem;-webkit-margin-after:.25rem;margin-block-end:.25rem}.fw-mt-4{-webkit-margin-before:.25rem;margin-block-start:.25rem}.fw-mr-4{-webkit-margin-end:.25rem;margin-inline-end:.25rem}.fw-mb-4{-webkit-margin-after:.25rem;margin-block-end:.25rem}.fw-ml-4{-webkit-margin-start:.25rem;margin-inline-start:.25rem}.fw-m-0{-webkit-margin-before:0px;margin-block-start:0px;-webkit-margin-end:0;margin-inline-end:0;-webkit-margin-after:0px;margin-block-end:0px;-webkit-margin-start:0px;margin-inline-start:0}.fw-mx-0{-webkit-margin-end:0;margin-inline-end:0;-webkit-margin-start:0px;margin-inline-start:0}.fw-my-0{-webkit-margin-before:0px;margin-block-start:0px;-webkit-margin-after:0px;margin-block-end:0px}.fw-mt-0{-webkit-margin-before:0px;margin-block-start:0px}.fw-mr-0{-webkit-margin-end:0;margin-inline-end:0}.fw-mb-0{-webkit-margin-after:0px;margin-block-end:0px}.fw-ml-0{-webkit-margin-start:0px;margin-inline-start:0}.fw-color-smoke-700{color:#475867}.fw-color-smoke-300{color:#92a2b1}.fw-color-azure-800{color:#2c5cc5}.fw-color-azure-100{color:#bbdcfe}.fw-color-elephant-900{color:#12344d}.fw-color-elephant-800{color:#264966}.fw-color-jungle-800{color:#005c3f}.fw-color-jungle-500{color:#00a886}.fw-color-persimmon-900{color:#c82124}.fw-color-persimmon-800{color:#d72d30}.fw-color-casablanca-700{color:#e86f25}.fw-bg-elephant-900{background-color:#12344d}.fw-bg-smoke-100{background-color:#cfd7df}.fw-bg-smoke-50{background-color:#ebeff3}.fw-bg-smoke-25{background-color:#f5f7f9}.fw-bg-jungle-50{background-color:#e0f5f1}.fw-bg-azure-50{background-color:#e5f2fd}.fw-bg-persimmon-50{background-color:#ffecf0}.fw-bg-casablanca-50{background-color:#fef1e1}.fw-flex{display:flex}.fw-flex-row{flex-direction:row}.fw-flex-row-reverse{flex-direction:row-reverse}.fw-flex-column{flex-direction:column}.fw-flex-column-reverse{flex-direction:column-reverse}.fw-flex-wrap{flex-wrap:wrap}.fw-flex-wrap-reverse{flex-wrap:wrap-reverse}.fw-flex-nowrap{flex-wrap:nowrap}.fw-flex-grow-0{flex-grow:0}.fw-flex-grow{flex-grow:1}.fw-flex-shrink-0{flex-shrink:0}.fw-flex-shrink{flex-shrink:1}.fw-order-0{order:0}.fw-order-1{order:1}.fw-order-2{order:2}.fw-order-3{order:3}.fw-order-4{order:4}.fw-order-5{order:5}.fw-order-6{order:6}.fw-order-7{order:7}.fw-order-8{order:8}.fw-order-9{order:9}.fw-order-10{order:10}.fw-order-11{order:11}.fw-order-12{order:12}.fw-order-first{order:-9999}.fw-order-last{order:9999}.fw-order-none{order:0}.fw-justify-start{justify-content:flex-start}.fw-justify-end{justify-content:flex-end}.fw-justify-center{justify-content:center}.fw-justify-between{justify-content:space-between}.fw-justify-around{justify-content:space-around}.fw-justify-evenly{justify-content:space-evenly}.fw-items-start{align-items:flex-start}.fw-items-end{align-items:flex-end}.fw-items-center{align-items:center}.fw-items-baseline{align-items:baseline}.fw-items-stretch{align-items:stretch}.fw-content-start{align-content:flex-start}.fw-content-end{align-content:flex-end}.fw-content-center{align-content:center}.fw-content-between{align-content:space-between}.fw-content-around{align-content:space-around}.fw-content-evenly{align-content:space-evenly}.fw-gap-0{gap:0}.fw-row-gap-0{row-gap:0}.fw-column-gap-0{-moz-column-gap:0;column-gap:0}.fw-gap-1{gap:.25rem}.fw-row-gap-1{row-gap:.25rem}.fw-column-gap-1{-moz-column-gap:.25rem;column-gap:.25rem}.fw-gap-2{gap:.5rem}.fw-row-gap-2{row-gap:.5rem}.fw-column-gap-2{-moz-column-gap:.5rem;column-gap:.5rem}.fw-gap-3{gap:1rem}.fw-row-gap-3{row-gap:1rem}.fw-column-gap-3{-moz-column-gap:1rem;column-gap:1rem}.fw-gap-4{gap:1.5rem}.fw-row-gap-4{row-gap:1.5rem}.fw-column-gap-4{-moz-column-gap:1.5rem;column-gap:1.5rem}.fw-gap-5{gap:2rem}.fw-row-gap-5{row-gap:2rem}.fw-column-gap-5{-moz-column-gap:2rem;column-gap:2rem}.fw-gap-6{gap:3rem}.fw-row-gap-6{row-gap:3rem}.fw-column-gap-6{-moz-column-gap:3rem;column-gap:3rem}.fw-gap-7{gap:4rem}.fw-row-gap-7{row-gap:4rem}.fw-column-gap-7{-moz-column-gap:4rem;column-gap:4rem}.fw-gap-8{gap:5rem}.fw-row-gap-8{row-gap:5rem}.fw-column-gap-8{-moz-column-gap:5rem;column-gap:5rem}:host{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,roboto,oxygen,ubuntu,cantarell,Open Sans,Helvetica Neue,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;box-sizing:border-box}@font-face{font-family:Inter;font-style:normal;font-weight:400 700;font-display:swap;src:url(/static/cdn/fonts/inter/Inter-Variable.woff2) format("woff2")}:root{--font-size-xs: 11px;--font-size-sm: 12px;--font-size-base: 13px;--font-size-md: 14px;--font-size-lg: 16px;--font-size-xl: 18px;--font-size-2xl: 20px;--font-size-3xl: 24px;--line-height: 1.5;--font-family: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--text-primary: #12344d;--text-secondary: #475867;--action-primary: #2c5cc5;--action-primary-bg: #e5f2fd;--bg-page: #f5f7f9;--bg-card: #ffffff;--border: #cfd7df;--status-online: #2fc774;--status-away: #f8ab3a;--status-offline: #a0b0c0;--badge-danger: #d72d30;--radius-sm: 4px;--radius-md: 8px;--radius-pill: 16px;--radius-circle: 50%;--shadow-sm: 0 1px 3px rgba(0, 0, 0, .08);--shadow-md: 0 4px 12px rgba(0, 0, 0, .12);--spacing-xs: 4px;--spacing-sm: 8px;--spacing-md: 16px;--spacing-lg: 24px;--spacing-xl: 32px;--fw-text-color: #12344d;--fw-text-color-secondary: #475867;--fw-color-primary: #2c5cc5;--fw-color-primary-light: #e5f2fd;--fw-color-danger: #d72d30;--fw-color-success: #2fc774;--fw-color-warning: #f8ab3a;--fw-border-color: #cfd7df;--fw-bg-color: #f5f7f9}html{font-size:16px!important;-webkit-text-size-adjust:100%;text-size-adjust:100%}*,*:before,*:after{margin:0;padding:0;box-sizing:border-box}body{font-family:var(--font-family);font-size:var(--font-size-md);line-height:var(--line-height);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;color:var(--text-primary);background:var(--bg-page)}h1{font-size:var(--font-size-2xl);font-weight:700;line-height:1.3}h2{font-size:var(--font-size-xl);font-weight:600;line-height:1.3}h3{font-size:var(--font-size-lg);font-weight:600;line-height:1.4}h4{font-size:var(--font-size-md);font-weight:600;line-height:1.4}.admin-layout{display:flex;height:100vh;overflow:hidden;font-family:Inter,-apple-system,system-ui,sans-serif}.sidebar{width:56px;min-width:56px;background:#0c1e3c;display:flex;flex-direction:column;align-items:center;padding:0;position:relative;z-index:100}.sidebar-logo{width:100%;display:flex;align-items:center;justify-content:center;padding:14px 0 10px;cursor:pointer;position:relative}.sidebar-logo svg{width:28px;height:28px;filter:drop-shadow(0 1px 3px rgba(0,0,0,.3))}.sidebar-nav{flex:1;display:flex;flex-direction:column;gap:0;overflow-y:auto;width:100%;padding:4px 0}.nav-item{width:100%;height:44px;display:flex;align-items:center;justify-content:center;color:#6b83a8;text-decoration:none;transition:all .15s ease;border:none;background:none;cursor:pointer;position:relative;border-left:3px solid transparent}.nav-item .nav-label{display:none}.nav-item:hover{color:#a3bfe0;background:#ffffff0a}.nav-item.active{color:#4d9fff;background:#4d9fff14;border-left-color:#ff6b35}.nav-item.active:before{content:"";position:absolute;left:-3px;top:6px;bottom:6px;width:3px;background:#ff6b35;border-radius:0 2px 2px 0}.sidebar-bottom{margin-top:auto;display:flex;flex-direction:column;align-items:center;gap:8px;position:relative;padding:12px 0;width:100%}.agent-status{cursor:pointer}.agent-avatar{width:32px;height:32px;border-radius:50%;background:#2c5cc5;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;position:relative;transition:all .15s}.agent-avatar:hover{box-shadow:0 0 0 2px #4d9fff66;transform:scale(1.05)}.status-indicator{position:absolute;bottom:-1px;right:-1px;width:10px;height:10px;border-radius:50%;border:2px solid #0c1e3c}.status-indicator.online{background:#2fc774}.status-indicator.away{background:#ff9500}.status-indicator.invisible{background:transparent;border-color:#0c1e3c;box-shadow:inset 0 0 0 1.5px #6b7280}.status-indicator.offline{background:#a0b0c0}.agent-avatar.invisible-mode{background:#3a4a5c;opacity:.85;animation:invisiblePulse 2s ease-in-out infinite}.agent-avatar.invisible-mode:hover{box-shadow:0 0 0 2px #6b728080;opacity:1}.invisible-icon{color:#d1d5db}@keyframes invisiblePulse{0%,to{opacity:.85}50%{opacity:.6}}.status-popup{position:absolute;bottom:48px;left:8px;width:180px;background:#fff;border:1px solid #E5E9EF;border-radius:10px;box-shadow:0 -4px 20px #0000002e;padding:6px 0;z-index:1000;animation:statusPopupIn .15s ease-out}@keyframes statusPopupIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.status-popup-title{padding:8px 14px;font-size:11px;font-weight:600;color:#92a2b1}.status-popup-divider{height:1px;background:#e5e9ef}.status-popup-option{display:flex;align-items:center;gap:8px;width:100%;padding:10px 14px;border:none;background:none;cursor:pointer;font-family:inherit;transition:background .1s}.status-popup-option:hover{background:#f5f7fa}.status-popup-option.active{background:#f0f7ff}.status-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.status-dot.green{background:#2fc774}.status-dot.orange{background:#ff9500}.status-option-label{font-size:13px;font-weight:500;color:#1a1a26}.status-option-desc{flex:1;font-size:10px;color:#92a2b1;text-align:right}.status-check{color:#2c5cc5;flex-shrink:0}.status-popup-hint{padding:6px 14px;font-size:10px;color:#b0bec5}.status-popup-option.logout,.status-popup-option.logout .status-option-label{color:#d72d30}.status-popup-option.logout:hover{background:#d72d300f}.main-content{flex:1;overflow:hidden;background:var(--bg-page, #f5f7f9)}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:#f5f7f9;font-family:Inter,-apple-system,system-ui,sans-serif}.login-card{width:400px;background:#fff;border-radius:12px;box-shadow:0 4px 24px #00000014;padding:48px 40px}.login-logo{text-align:center;margin-bottom:32px}.login-logo svg{margin-bottom:12px}.login-logo h1{font-size:24px;font-weight:700;color:#1a1a2e;margin:0 0 4px}.login-logo p{font-size:14px;color:#6b7280;margin:0}.login-error{background:#fef2f2;color:#dc2626;padding:10px 14px;border-radius:6px;font-size:13px;margin-bottom:16px;border:1px solid #fecaca}.form-group{margin-bottom:20px}.form-group label{display:block;font-size:13px;font-weight:500;color:#374151;margin-bottom:6px}.form-group input{width:100%;padding:10px 14px;border:1px solid #d1d5db;border-radius:8px;font-size:14px;outline:none;transition:border-color .2s,box-shadow .2s;box-sizing:border-box}.form-group input:focus{border-color:#2c5cc5;box-shadow:0 0 0 3px #2c5cc51f}.login-btn{width:100%;padding:12px;background:#2c5cc5;color:#fff;border:none;border-radius:8px;font-size:15px;font-weight:600;cursor:pointer;transition:background .2s,transform .1s}.login-btn:hover:not(:disabled){background:#2450a8}.login-btn:active:not(:disabled){transform:scale(.98)}.login-btn:disabled{opacity:.6;cursor:not-allowed}.login-footer{text-align:center;margin-top:28px;font-size:12px;color:#9ca3af}.dashboard-page{padding:var(--spacing-lg, 24px);max-width:1200px}.page-header{margin-bottom:var(--spacing-lg, 24px);display:flex;align-items:flex-start;justify-content:space-between}.page-header h1{font-size:var(--font-size-2xl, 20px);font-weight:700;color:var(--text-primary, #12344d)}.page-desc{color:var(--text-secondary, #475867);font-size:var(--font-size-md, 14px);margin-top:var(--spacing-xs, 4px)}.btn-refresh{display:flex;align-items:center;gap:6px;font-size:var(--font-size-base, 13px)}.spinning{animation:spin 1s linear infinite}.dashboard-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:var(--spacing-md, 16px);margin-bottom:var(--spacing-lg, 24px)}.stat-card{background:var(--bg-card, #ffffff);border:1px solid #e5e7eb;border-radius:var(--radius-md, 8px);padding:20px;display:flex;align-items:flex-start;gap:16px;transition:box-shadow .15s}.stat-card:hover{box-shadow:var(--shadow-sm, 0 1px 3px rgba(0, 0, 0, .08))}.stat-card-icon{width:44px;height:44px;border-radius:var(--radius-md, 8px);display:flex;align-items:center;justify-content:center;flex-shrink:0}.stat-card-body{flex:1}.stat-label{font-size:var(--font-size-base, 13px);color:var(--text-secondary, #475867);font-weight:500;margin-bottom:4px}.stat-value{font-size:var(--font-size-3xl, 24px);font-weight:700;color:var(--text-primary, #12344d);line-height:1.2}.stat-value .stat-sub{font-size:14px;font-weight:400;color:var(--text-secondary, #475867)}.stat-trend{font-size:var(--font-size-sm, 12px);color:var(--text-secondary, #475867);margin-top:4px;display:flex;align-items:center;gap:4px}.stat-trend.up{color:#16a34a}.stat-trend.warn{color:#e86f25}.stat-trend.down{color:#dc2626}.dashboard-two-col{display:flex;gap:var(--spacing-lg, 24px)}.dashboard-two-col .flex-2{flex:2;min-width:0}.dashboard-two-col .flex-1{flex:1;min-width:260px}@media(max-width:768px){.dashboard-two-col{flex-direction:column}}.dashboard-section{margin-bottom:var(--spacing-lg, 24px)}.dashboard-section h2{font-size:var(--font-size-lg, 16px);font-weight:600;margin-bottom:var(--spacing-md, 16px)}.section-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--spacing-md, 16px)}.section-header h2{margin-bottom:0}.section-link{font-size:13px;color:var(--action-primary, #2c5cc5);text-decoration:none;display:flex;align-items:center;gap:4px}.section-link:hover{text-decoration:underline}.dashboard-recent-list{background:var(--bg-card, #ffffff);border:1px solid #e5e7eb;border-radius:var(--radius-md, 8px);overflow:hidden}.recent-conv-card{display:flex;align-items:center;gap:12px;padding:12px 16px;border-bottom:1px solid #f3f4f6;cursor:pointer;transition:background .1s}.recent-conv-card:last-child{border-bottom:none}.recent-conv-card:hover{background:#f9fafb}.recent-conv-avatar{width:36px;height:36px;border-radius:50%;background:#2c5cc5;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:14px;flex-shrink:0}.recent-conv-info{flex:1;min-width:0}.recent-conv-name{font-size:13px;font-weight:600;color:var(--text-primary, #12344d);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.recent-conv-msg{font-size:12px;color:var(--text-secondary, #475867);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.recent-conv-meta{text-align:right;flex-shrink:0}.recent-conv-status{font-size:12px;font-weight:500;display:block}.recent-conv-time{font-size:11px;color:#9ca3af;display:block;margin-top:2px}.dashboard-actions-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.action-card{background:var(--bg-card, #ffffff);border:1px solid #e5e7eb;border-radius:var(--radius-md, 8px);padding:16px;cursor:pointer;transition:all .15s;text-align:center}.action-card:hover{border-color:var(--action-primary, #2c5cc5);box-shadow:var(--shadow-sm, 0 1px 3px rgba(0, 0, 0, .08));transform:translateY(-1px)}.action-card h4{font-size:var(--font-size-base, 13px);margin:8px 0 0;color:var(--text-primary, #12344d)}.dashboard-status-grid{background:var(--bg-card, #ffffff);border:1px solid #e5e7eb;border-radius:var(--radius-md, 8px);padding:4px 0}.status-item{display:flex;align-items:center;justify-content:space-between;padding:10px 16px;border-bottom:1px solid #f3f4f6;font-size:var(--font-size-base, 13px)}.status-item:last-child{border-bottom:none}.status-label{color:var(--text-secondary, #475867)}.status-val{font-weight:500;color:var(--text-primary, #12344d)}.empty-hint{color:#9ca3af;text-align:center;padding:24px;font-size:13px}.fw-chat-panel{display:flex;flex-direction:column;height:100%;width:100%;background:#fff}.fw-chat-header{height:56px;padding:0 20px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #E5E9EF;background:#fff;flex-shrink:0}.fw-chat-header-left{display:flex;align-items:center;gap:12px}.fw-chat-header-avatar{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-size:15px;font-weight:600;flex-shrink:0}.fw-chat-header-info{display:flex;flex-direction:column;gap:2px}.fw-chat-header-name{font-size:15px;font-weight:600;color:#12344d;margin:0}.fw-chat-header-meta{display:flex;align-items:center;gap:6px;font-size:11px;color:#92a2b1}.fw-chat-header-meta .online-dot{width:6px;height:6px;border-radius:50%;background:#36b37e}.fw-chat-header-right{display:flex;align-items:center;gap:8px;height:36px}.fw-transfer-btn{display:flex;align-items:center;gap:6px;padding:6px 14px;border:1px solid #CFD7DF;background:none;border-radius:6px;font-size:13px;font-weight:500;color:#475867;cursor:pointer;transition:all .15s}.fw-transfer-btn:hover{background:#f0f4f8;border-color:#92a2b1}.fw-end-btn{display:flex;align-items:center;gap:6px;padding:6px 14px;border:1px solid #CFD7DF;background:none;border-radius:6px;font-size:13px;font-weight:500;color:#475867;cursor:pointer;transition:all .15s}.fw-end-btn:hover{background:#fff0f0;border-color:#f44336;color:#f44336}.fw-more-btn{border:none;background:none;color:#475867;cursor:pointer;padding:4px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:background .15s}.fw-more-btn:hover{background:#f0f4f8}.fw-more-wrapper{position:relative}.fw-more-dropdown{position:absolute;top:100%;right:0;margin-top:4px;background:#fff;border:1px solid #EBEFF3;border-radius:8px;box-shadow:0 4px 16px #00000026;min-width:180px;z-index:50;padding:6px 0;animation:fwDropdownIn .15s ease}@keyframes fwDropdownIn{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.fw-more-dropdown-item{display:flex;align-items:center;gap:8px;padding:10px 16px;width:100%;border:none;background:none;cursor:pointer;font-size:14px;color:#12344d;transition:background .1s;text-align:left;font-family:inherit}.fw-more-dropdown-item:hover{background:#f0f4f8}.fw-more-dropdown-item svg{color:#475867;flex-shrink:0}.fw-more-dropdown-divider{height:1px;background:#e5e9ef;margin:4px 0}.fw-more-dropdown-item.danger{color:#d32f2f}.fw-more-dropdown-item.danger svg{color:#d32f2f}.fw-more-dropdown-item.danger:hover{background:#fff0f0}.fw-assign-wrapper{position:relative}.fw-assign-dropdown{position:absolute;top:100%;right:0;margin-top:4px;background:#fff;border:1px solid #E5E9EF;border-radius:8px;box-shadow:0 4px 16px #0000001f;min-width:220px;z-index:50;overflow:hidden}.fw-dropdown-title{padding:10px 14px;font-size:11px;font-weight:600;color:#92a2b1;text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid #E5E9EF}.fw-dropdown-empty{padding:12px 14px;font-size:13px;color:#92a2b1;text-align:center}.fw-dropdown-item{display:flex;align-items:center;gap:10px;padding:8px 14px;width:100%;border:none;background:none;cursor:pointer;font-size:13px;color:#475867;transition:background .1s;text-align:left}.fw-dropdown-item:hover{background:#f0f4f8}.fw-dropdown-avatar{width:28px;height:28px;border-radius:50%;background:#5b93ff;color:#fff;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;flex-shrink:0}.fw-dropdown-role{margin-left:auto;font-size:11px;color:#92a2b1;padding:1px 6px;background:#f0f4f8;border-radius:4px}.fw-chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:16px;background:#fcfdff}.fw-chat-empty-state{text-align:center;color:#92a2b1;margin-top:48px;font-size:14px}.fw-landing-card{display:flex;flex-direction:column;gap:6px;background:#fff8e1;border:1px solid #FFE082;border-radius:8px;padding:10px 14px;width:100%}.fw-landing-card-header{display:flex;align-items:center;gap:6px;font-size:12px;font-weight:600;color:#8d6e00}.fw-landing-card-header svg{color:#f5a623}.fw-landing-info{display:flex;flex-direction:column;gap:2px}.fw-landing-info-row{display:flex;align-items:center;gap:4px;font-size:11px}.fw-landing-label{color:#8d6e00;font-weight:500;flex-shrink:0}.fw-landing-url,.fw-landing-title{color:#2c5cc5;font-size:11px;word-break:break-all}.fw-msg-group{display:flex;flex-direction:column;max-width:85%}.fw-msg-group.visitor{align-self:flex-start}.fw-msg-group.agent{align-self:flex-end}.fw-msg-group.bot{align-self:flex-start}.fw-bot-avatar{display:flex;align-items:center;justify-content:center}.fw-bot-tag{display:inline-block;font-size:10px;font-weight:700;color:#fff;background:#1976d2;border-radius:4px;padding:1px 5px;vertical-align:middle;letter-spacing:.5px}.fw-msg-row.visitor .fw-msg-bubble.bot-bubble{background:#e3eeff;color:#12344d;border-radius:0 12px 12px;border:1px solid #9EC3FF}.fw-msg-row{display:flex;align-items:flex-start;gap:10px}.fw-msg-row.visitor,.fw-msg-row.agent{flex-direction:row}.fw-msg-row.system{align-self:center;max-width:90%;justify-content:center}.fw-system-msg{text-align:center;font-size:12px;color:#92a2b1;background:#f0f4f8;padding:8px 16px;border-radius:16px;margin:4px 0}.fw-msg-avatar{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;flex-shrink:0}.fw-msg-content-wrapper{display:flex;flex-direction:column;min-width:0}.fw-msg-sender-name{font-size:12px;color:#2c5cc5;margin-bottom:4px;font-weight:500}.fw-msg-row.agent .fw-msg-sender-name{text-align:right}.fw-msg-row.agent .fw-msg-content-wrapper{align-items:flex-end}.fw-msg-bubble-wrapper{display:flex;align-items:center;gap:6px;position:relative}.fw-msg-bubble-wrapper.agent{flex-direction:row-reverse;justify-content:flex-start}.fw-msg-bubble{padding:10px 14px;font-size:14px;line-height:1.5;word-break:break-word;box-shadow:0 1px 3px #0000000d}.fw-msg-bubble img.emoji{width:24px;height:24px;vertical-align:middle;margin:0 1px;display:inline}.fw-msg-bubble.emoji-only-bubble{background:transparent!important;border:none!important;box-shadow:none!important;padding:4px 0;font-size:42px;line-height:1.2}.fw-msg-bubble.emoji-only-bubble img.emoji{width:42px;height:42px;margin:0 2px}.fw-msg-row.visitor .fw-msg-bubble{background:#d6eeff;color:#12344d;border-radius:0 12px 12px}.fw-msg-row.agent .fw-msg-bubble{background:#fff;color:#12344d;border:1px solid #E0E6ED;border-radius:12px 0 12px 12px}.fw-msg-time{font-size:11px;color:#92a2b1;margin-top:4px}.fw-msg-row.agent .fw-msg-time{text-align:right}.fw-time-row{display:flex;justify-content:center;width:100%}.fw-time-text{font-size:11px;color:#92a2b1}.fw-recall-btn{opacity:0;transition:opacity .2s;background:none;border:1px solid #E5E9EF;border-radius:6px;cursor:pointer;font-size:14px;color:#92a2b1;padding:2px 6px;flex-shrink:0}.fw-msg-row:hover .fw-recall-btn{opacity:1}.fw-recall-btn:hover{background:#fff0f0;color:#f44336;border-color:#f44336}.recalled-bubble{background:#f5f7fa!important;border:1px dashed #CFD7DF!important}.fw-recalled-text{color:#92a2b1;font-style:italic;font-size:13px}.fw-msg-row.note .fw-msg-bubble.note-bubble{background:#fff8e1;border:1px solid #FFE082;color:#744210;border-radius:8px;display:flex;align-items:flex-start;gap:2px}.fw-typing-bubble{display:flex;gap:4px;padding:12px 16px;background:#d6eeff;border-radius:0 12px 12px;box-shadow:0 1px 3px #0000000d}.fw-typing-bubble span{width:6px;height:6px;border-radius:50%;background:#5b93ff;animation:fwTypingBounce 1.4s infinite ease-in-out both}.fw-typing-bubble span:nth-child(1){animation-delay:-.32s}.fw-typing-bubble span:nth-child(2){animation-delay:-.16s}@keyframes fwTypingBounce{0%,80%,to{transform:scale(.6);opacity:.6}40%{transform:scale(1);opacity:1}}.fw-chat-composer{display:flex;flex-direction:column;gap:10px;padding:12px 20px;background:#fff;border-top:1px solid #E5E9EF;flex-shrink:0;transition:background-color .2s}.fw-chat-composer.note-mode{background:#fffbf0;border-top-color:#ffe082}.fw-composer-tabs{display:flex;align-items:center;gap:6px;font-size:12px}.fw-composer-tab{display:flex;align-items:center;gap:4px;padding:0;font-size:12px;font-weight:500;background:none;border:none;cursor:pointer;transition:color .15s}.fw-composer-tab.active{color:#2c5cc5}.fw-composer-tab:not(.active){color:#92a2b1}.fw-composer-dot{color:#92a2b1;font-size:12px;-webkit-user-select:none;user-select:none}.fw-chat-composer.note-mode .fw-composer-tab.active{color:#dd6b20}.fw-composer-form{display:flex;flex-direction:column;position:relative}.fw-composer-input-wrapper{position:relative}.fw-composer-input{width:100%;border:1px solid #CFD7DF;border-radius:8px;outline:none;resize:none;padding:10px 14px;font-size:14px;line-height:1.5;color:#12344d;background:#fff;font-family:inherit;box-sizing:border-box;transition:border-color .15s}.fw-composer-input:focus{border-color:#2c5cc5}.fw-composer-input::placeholder{color:#92a2b1}.fw-chat-composer.note-mode .fw-composer-input{border-color:#ffe082;background:#fffbf0}.fw-chat-composer.note-mode .fw-composer-input::placeholder{color:#dd6b20}.fw-composer-toolbar{display:flex;align-items:center;justify-content:space-between;margin-top:4px}.fw-composer-tools{display:flex;gap:12px}.fw-tool-btn{border:none;background:none;color:#92a2b1;cursor:pointer;padding:4px;display:flex;align-items:center;justify-content:center;border-radius:4px;transition:color .15s}.fw-tool-btn:hover{color:#475867}.fw-chat-composer.note-mode .fw-tool-btn{color:#dd6b20}.gf-send-btn{display:flex;align-items:center;gap:6px;padding:8px 20px;background:#2c5cc5;color:#fff;border:none;border-radius:6px;font-size:13px;font-weight:500;cursor:pointer;transition:background .15s,opacity .15s}.gf-send-btn:hover:not(:disabled){background:#2450a8}.gf-send-btn:disabled{opacity:.5;cursor:not-allowed}.fw-chat-composer.note-mode .gf-send-btn{background:#dd6b20}.fw-chat-composer.note-mode .gf-send-btn:hover:not(:disabled){background:#c05621}.gf-input-hint{font-size:11px;color:#92a2b1;padding:0}.fw-qr-popup{position:absolute;bottom:100%;left:0;right:0;background:#fff;border:1px solid #E5E9EF;border-radius:8px;box-shadow:0 -4px 16px #0000001a;max-height:260px;overflow-y:auto;z-index:40;margin-bottom:4px}.fw-qr-header{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;border-bottom:1px solid #E5E9EF;font-size:11px;font-weight:600;color:#92a2b1;text-transform:uppercase}.fw-qr-header button{border:none;background:none;cursor:pointer;color:#92a2b1;padding:2px}.fw-qr-item{display:flex;flex-direction:column;width:100%;padding:8px 12px;border:none;background:none;cursor:pointer;text-align:left;transition:background .1s;border-bottom:1px solid #F5F7FA}.fw-qr-item:hover{background:#f0f4f8}.fw-qr-shortcut{font-size:12px;font-weight:600;color:#2c5cc5}.fw-qr-preview{font-size:12px;color:#92a2b1;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.fw-chat-closed-bar{display:flex;align-items:center;justify-content:center;gap:12px;padding:14px 20px;background:#f5f7fa;border-top:1px solid #E5E9EF;font-size:13px;color:#92a2b1}.fw-reopen-btn{padding:6px 14px;background:#2c5cc5;color:#fff;border:none;border-radius:6px;font-size:12px;font-weight:500;cursor:pointer;transition:background .15s}.fw-reopen-btn:hover{background:#2450a8}.fw-msg-bubble.image-bubble{padding:4px;background:transparent!important;box-shadow:none;border:none!important}.fw-msg-image{max-width:280px;max-height:240px;border-radius:10px;cursor:pointer;display:block;object-fit:cover;transition:transform .2s,box-shadow .2s;border:1px solid #E5E9EF}.fw-msg-image:hover{transform:scale(1.02);box-shadow:0 4px 16px #0000001f}.fw-image-grid{display:grid;gap:4px;max-width:280px;border-radius:10px;overflow:hidden}.fw-image-grid.grid-1{grid-template-columns:1fr}.fw-image-grid.grid-2{grid-template-columns:1fr 1fr}.fw-image-grid.grid-3{grid-template-columns:1fr 1fr;grid-template-rows:1fr 1fr}.fw-image-grid.grid-3 .fw-grid-img:first-child{grid-column:1 / -1}.fw-image-grid.grid-4{grid-template-columns:1fr 1fr;grid-template-rows:1fr 1fr}.fw-grid-img{position:relative;cursor:pointer;overflow:hidden;border-radius:4px;aspect-ratio:1;background:#f0f2f5}.fw-image-grid.grid-1 .fw-grid-img{aspect-ratio:auto;max-height:240px}.fw-image-grid.grid-3 .fw-grid-img:first-child{aspect-ratio:2/1}.fw-grid-img img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .2s}.fw-grid-img:hover img{transform:scale(1.05)}.fw-grid-more{position:absolute;inset:0;background:#00000073;display:flex;align-items:center;justify-content:center;color:#fff;font-size:20px;font-weight:700}.fw-msg-row.agent .fw-image-grid{margin-left:auto}.fw-msg-row.visitor .fw-image-grid{margin-right:auto}.fw-lightbox{position:fixed;inset:0;z-index:9999;background:#000000d9;display:flex;align-items:center;justify-content:center;cursor:zoom-out;animation:fwLightboxIn .2s ease}.fw-lightbox img{max-width:90vw;max-height:90vh;border-radius:8px;box-shadow:0 8px 40px #0006}@keyframes fwLightboxIn{0%{opacity:0}to{opacity:1}}.fw-modal-overlay{position:fixed;inset:0;z-index:1000;background:#0006;display:flex;align-items:center;justify-content:center;animation:fwLightboxIn .15s ease}.fw-modal{background:#fff;border-radius:12px;box-shadow:0 12px 40px #0003;width:400px;max-width:90vw;overflow:hidden}.fw-modal-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid #E5E9EF}.fw-modal-header h4{margin:0;font-size:16px;font-weight:600;color:#12344d}.fw-modal-close{border:none;background:none;color:#92a2b1;cursor:pointer;padding:4px;border-radius:4px;display:flex;align-items:center;justify-content:center}.fw-modal-close:hover{background:#f0f4f8;color:#475867}.fw-modal-body{padding:20px}.fw-modal-body p{margin:0 0 16px;font-size:14px;color:#475867;line-height:1.5}.fw-modal-field{display:flex;flex-direction:column;gap:6px}.fw-modal-field label{font-size:12px;font-weight:600;color:#12344d}.fw-modal-field select{padding:8px 12px;border:1px solid #CFD7DF;border-radius:6px;font-size:13px;color:#12344d;background:#fff;outline:none;cursor:pointer;font-family:inherit}.fw-modal-field select:focus{border-color:#2c5cc5}.fw-modal-footer{display:flex;justify-content:flex-end;gap:8px;padding:14px 20px;border-top:1px solid #E5E9EF;background:#fafbfc}.fw-modal-cancel{padding:8px 16px;border:1px solid #CFD7DF;background:#fff;border-radius:6px;font-size:13px;color:#475867;cursor:pointer;font-weight:500;transition:all .15s}.fw-modal-cancel:hover{background:#f0f4f8;border-color:#92a2b1}.fw-modal-confirm{padding:8px 16px;border:none;background:#f44336;border-radius:6px;font-size:13px;color:#fff;cursor:pointer;font-weight:500;transition:background .15s}.fw-modal-confirm:hover{background:#d32f2f}.fw-toast-notification{position:absolute;bottom:80px;left:50%;transform:translate(-50%);background:#12344d;color:#fff;padding:10px 20px;border-radius:8px;font-size:13px;font-weight:500;box-shadow:0 4px 16px #0003;z-index:100;animation:fwToastIn .25s ease;white-space:nowrap}@keyframes fwToastIn{0%{opacity:0;transform:translate(-50%) translateY(10px)}to{opacity:1;transform:translate(-50%) translateY(0)}}.fw-emoji-picker{position:absolute;bottom:100%;left:0;margin-bottom:8px;background:#fff;border:1px solid #E5E9EF;border-radius:12px;box-shadow:0 -4px 24px #0000001f;width:420px;max-height:360px;overflow-y:auto;z-index:50;padding:12px;animation:fwEmojiIn .15s ease}.fw-emoji-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:4px}.fw-emoji-btn{border:none;background:none;cursor:pointer;font-size:32px;padding:6px;border-radius:8px;transition:background .1s,transform .1s;display:flex;align-items:center;justify-content:center;line-height:1}.fw-emoji-btn:hover{background:#f0f4f8;transform:scale(1.2)}@keyframes fwEmojiIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.fw-pending-preview{display:flex;flex-direction:column;gap:8px;padding:10px 14px;background:#f0f7ff;border-bottom:1px solid #B3D4FC;animation:fwEmojiIn .15s ease}.fw-pending-grid{display:flex;flex-wrap:wrap;gap:8px}.fw-pending-thumb{position:relative;width:64px;height:64px;border-radius:8px;overflow:hidden;border:1px solid #CFD7DF}.fw-pending-thumb img{width:100%;height:100%;object-fit:cover;display:block}.fw-pending-remove{position:absolute;top:2px;right:2px;width:20px;height:20px;border-radius:50%;background:#0000008c;color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:14px;line-height:1;padding:0;transition:background .15s}.fw-pending-remove:hover{background:#dc2626cc}.fw-pending-add{width:64px;height:64px;border-radius:8px;border:2px dashed #B3D4FC;display:flex;align-items:center;justify-content:center;cursor:pointer;color:#6b7fa6;transition:all .15s}.fw-pending-add:hover{border-color:#2c5cc5;color:#2c5cc5;background:#eef4ff}.fw-pending-actions{display:flex;align-items:center;justify-content:space-between}.fw-pending-count{font-size:12px;color:#6b7fa6}.fw-pending-cancel{border:none;background:none;color:#92a2b1;cursor:pointer;font-size:12px;padding:2px 8px;border-radius:4px;transition:color .15s}.fw-pending-cancel:hover{color:#f44336}.gf-detail-panel{width:320px;min-width:320px;display:flex;flex-direction:column;background:#fff;overflow-y:auto}.gf-detail-header{display:flex;flex-direction:column;align-items:center;gap:12px;padding:20px;border-bottom:1px solid #E5E9EF;position:relative}.gf-detail-avatar{width:56px;height:56px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-size:22px;font-weight:600;flex-shrink:0;position:relative}.gf-detail-os-badge{position:absolute;bottom:-2px;right:-2px;width:22px;height:22px;border-radius:50%;display:flex;align-items:center;justify-content:center;border:2px solid #fff}.gf-os-tag,.gf-browser-tag,.gf-ip-tag{display:inline-flex;align-items:center;gap:5px;padding:3px 8px;border-radius:4px;font-size:12px;font-weight:500}.gf-os-tag{border:1px solid currentColor}.gf-browser-tag{background:#f0f4f8;color:#475867}.gf-ip-tag{background:#f5f7fa;color:#475867;font-family:SF Mono,Menlo,monospace;font-size:11px}.gf-ip-city{font-family:inherit;color:#92a2b1;font-weight:400}.gf-detail-name{font-size:16px;font-weight:600;color:#12344d;margin:0;text-align:center}.gf-detail-location{font-size:12px;color:#92a2b1;text-align:center}.gf-detail-more-btn{position:absolute;top:20px;right:20px;border:none;background:none;color:#475867;cursor:pointer;padding:4px;display:flex;align-items:center;border-radius:6px;transition:background .15s}.gf-detail-more-btn:hover{background:#f0f4f8}.gf-detail-close{position:absolute;top:20px;left:20px;background:none;border:none;color:#92a2b1;cursor:pointer;padding:4px;border-radius:4px;display:flex;align-items:center}.gf-detail-close:hover{background:#f0f4f8;color:#475867}.gf-detail-info-rows{width:100%;display:flex;flex-direction:column;gap:4px}.gf-detail-info-item{display:flex;flex-direction:column;gap:4px}.gf-detail-info-label{font-size:11px;font-weight:500;color:#92a2b1}.gf-detail-info-value{font-size:12px;color:#12344d;word-break:break-all}.gf-detail-info-link{font-size:12px;color:#2c5cc5;text-decoration:none;word-break:break-all}.gf-detail-info-link:hover{text-decoration:underline}.gf-sub-tabs{display:flex;border-bottom:1px solid #E5E9EF}.gf-sub-tab{flex:1;padding:10px 16px;font-size:13px;font-weight:500;color:#92a2b1;background:none;border:none;border-bottom:2px solid transparent;cursor:pointer;transition:color .15s,border-color .15s;text-align:center;white-space:nowrap}.gf-sub-tab:hover{color:#475867}.gf-sub-tab.active{color:#2c5cc5;font-weight:600;border-bottom-color:#2c5cc5}.gf-detail-content{flex:1;overflow-y:auto;padding:16px 20px}.gf-detail-section{display:flex;flex-direction:column;gap:16px}.gf-detail-field{display:flex;flex-direction:column;gap:4px}.gf-detail-field-label{font-size:11px;font-weight:500;color:#92a2b1}.gf-detail-field-value{font-size:13px;color:#12344d;word-break:break-all}.gf-detail-field-value.link{color:#2c5cc5;cursor:pointer}.gf-detail-field-value.placeholder{color:#cfd7df}.gf-detail-divider{height:1px;background:#e5e9ef;width:100%}.gf-detail-section-header{display:flex;align-items:center;justify-content:space-between;cursor:pointer}.gf-detail-section-title{font-size:13px;font-weight:600;color:#12344d}.gf-detail-section-icon{color:#92a2b1}.gf-tags-row{display:flex;flex-direction:column;gap:6px}.gf-tags-label{font-size:11px;font-weight:500;color:#92a2b1}.gf-tags-group{display:flex;gap:6px;flex-wrap:wrap}.gf-tag{display:inline-flex;align-items:center;gap:4px;padding:3px 8px;background:#e8f0fe;color:#2c5cc5;border-radius:4px;font-size:11px;font-weight:500;border:1px solid #C4D8F9}.gf-tag-remove{background:none;border:none;color:#92a2b1;cursor:pointer;padding:0;display:flex;align-items:center}.gf-tag-remove:hover{color:#f44336}.gf-tag-vip{background:#fff3e0;color:#e65100;border-color:#ffe0b2}.gf-no-tags{font-size:12px;color:#cfd7df}.gf-add-tag-trigger{display:flex;align-items:center;gap:4px;background:none;border:1px dashed #CFD7DF;border-radius:4px;padding:4px 10px;font-size:11px;color:#92a2b1;cursor:pointer;transition:all .15s}.gf-add-tag-trigger:hover{border-color:#2c5cc5;color:#2c5cc5}.gf-tag-input-row{display:flex;align-items:center;gap:6px}.gf-tag-input{flex:1;border:1px solid #CFD7DF;border-radius:4px;padding:4px 8px;font-size:12px;outline:none}.gf-tag-input:focus{border-color:#2c5cc5}.gf-tag-add-btn{background:#2c5cc5;color:#fff;border:none;border-radius:4px;padding:4px 10px;font-size:11px;cursor:pointer}.gf-tag-add-btn:hover{background:#2450a8}.gf-tag-cancel-btn{background:none;border:none;color:#92a2b1;cursor:pointer;padding:2px;display:flex;align-items:center}.gf-tag-cancel-btn:hover{color:#f44336}.gf-empty-tab{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:48px 16px;color:#cfd7df}.gf-empty-tab p{font-size:13px;color:#92a2b1;margin:12px 0 0}@media(max-width:1024px){.gf-detail-panel{display:none}}.gf-inbox-page{display:flex;flex-direction:column;height:100%;background:#f5f7fa;font-family:Sora,Microsoft YaHei,-apple-system,system-ui,sans-serif}.gf-inbox-body{display:flex;flex:1;overflow:hidden}.gf-conv-panel{width:320px;min-width:320px;display:flex;flex-direction:column;background:#fff;border-right:1px solid #E5E9EF}.gf-conv-header{height:56px;display:flex;align-items:center;justify-content:space-between;padding:0 16px;border-bottom:1px solid #E5E9EF;flex-shrink:0}.gf-conv-header-left{display:flex;align-items:center;gap:8px}.gf-conv-title{font-size:16px;font-weight:600;color:#12344d;margin:0}.gf-conv-badge{display:inline-flex;align-items:center;justify-content:center;min-width:22px;height:20px;padding:0 6px;background:#2c5cc5;color:#fff;font-size:11px;font-weight:700;border-radius:10px}.gf-conv-header-right{display:flex;align-items:center;gap:8px}.gf-header-icon-btn{width:36px;height:36px;border:none;background:none;border-radius:8px;display:flex;align-items:center;justify-content:center;color:#92a2b1;cursor:pointer;transition:all .15s}.gf-header-icon-btn:hover{background:#f0f4f8;color:#475867}.gf-header-icon-btn.active{background:#e8f0fe;color:#2c5cc5}.gf-search-bar{display:flex;align-items:center;gap:8px;padding:8px 16px;border-bottom:1px solid #E5E9EF;background:#f5f7f9;flex-shrink:0}.gf-search-bar-icon{color:#92a2b1;flex-shrink:0}.gf-search-input{flex:1;border:none;outline:none;background:transparent;font-size:13px;color:#12344d;font-family:inherit}.gf-search-input::placeholder{color:#b0bec5}.gf-search-clear{width:24px;height:24px;border:none;background:none;border-radius:4px;display:flex;align-items:center;justify-content:center;color:#92a2b1;cursor:pointer;flex-shrink:0}.gf-search-clear:hover{background:#e5e9ef;color:#475867}.gf-sort-row{display:flex;align-items:center;gap:8px;padding:8px 16px;border-bottom:1px solid #E5E9EF;flex-shrink:0}.gf-sort-label{font-size:12px;font-weight:500;color:#2c5cc5}.gf-sort-dot{width:4px;height:4px;border-radius:50%;background:#92a2b1}.gf-sort-by{font-size:12px;color:#92a2b1}.gf-conv-items{flex:1;overflow-y:auto}.gf-conv-card{display:flex;align-items:center;gap:12px;padding:12px 16px;cursor:pointer;border-bottom:1px solid #E5E9EF;transition:background .12s;position:relative}.gf-conv-card:hover{background:#f0f4f8}.gf-conv-card.active{background:#e8f0fe}.gf-conv-card.active:after{content:"";position:absolute;right:0;top:50%;transform:translateY(-50%);width:3px;height:48px;background:#2c5cc5;border-radius:2px;opacity:.85}.gf-device-icon{display:flex;flex-direction:column;align-items:center;gap:4px;flex-shrink:0;width:48px}.gf-device-svg{width:40px;height:40px;border-radius:50%;background:#f0f2f5;display:flex;align-items:center;justify-content:center;overflow:hidden}.gf-device-svg svg{display:block}.gf-device-label{font-size:10px;font-weight:600;color:#92a2b1;line-height:1;letter-spacing:.5px}.gf-conv-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}.gf-conv-top-row{display:flex;justify-content:space-between;align-items:center}.gf-conv-name{font-size:14px;font-weight:600;color:#12344d;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:160px}.gf-conv-time{font-size:11px;color:#92a2b1;flex-shrink:0}.gf-conv-preview{font-size:12px;color:#475867;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.4}.gf-conv-location{display:flex;align-items:center;gap:4px;color:#92a2b1;font-size:11px}.gf-conv-location svg{flex-shrink:0}.gf-conv-tags{display:flex;gap:6px;flex-wrap:wrap}.gf-conv-tag{display:inline-flex;align-items:center;padding:2px 8px;border-radius:4px;font-size:11px;font-weight:500;background:#e8f0fe;color:#2c5cc5;border:1px solid #C4D8F9}.gf-conv-status-tags{display:flex;gap:4px;flex-wrap:wrap}.gf-status-badge{font-size:10px;font-weight:600;padding:2px 8px;border-radius:3px}.gf-status-badge.offline{color:#fff;background:#90a4ae}.gf-tag-badge{font-size:10px;font-weight:500;padding:2px 8px;border-radius:3px;background:#e8f0fe;color:#2c5cc5;white-space:nowrap}.gf-unread-badge{position:absolute;right:12px;bottom:12px;background:#f44336;color:#fff;font-size:10px;font-weight:700;padding:2px 6px;border-radius:10px;min-width:18px;text-align:center;line-height:1.2}.gf-conv-empty{text-align:center;padding:48px 16px;color:#92a2b1;font-size:13px;display:flex;flex-direction:column;align-items:center;gap:8px}.gf-conv-loading{text-align:center;padding:12px;color:#92a2b1;font-size:12px}.gf-chat-area{flex:1;display:flex;min-width:0;background:#fff;border-right:1px solid #E5E9EF}.gf-chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#92a2b1;background:#fcfdff}.gf-chat-empty h3{font-size:18px;color:#92a2b1;font-weight:400;margin:16px 0 4px}.gf-chat-empty p{font-size:13px;color:#cfd7df;margin:0}.gf-status-bar{height:36px;display:flex;align-items:center;padding:0 16px;border-top:1px solid #E5E9EF;background:#fafbfc;font-size:12px;color:#92a2b1;flex-shrink:0;gap:16px}.gf-status-bar span{display:flex;align-items:center;gap:4px}.gf-status-count{font-weight:600;color:#2c5cc5}.gf-mobile-back-btn{display:none;align-items:center;gap:4px;border:none;background:none;color:#2c5cc5;cursor:pointer;padding:4px 8px;font-size:13px;font-weight:500;border-radius:6px;transition:background .15s;flex-shrink:0}.gf-mobile-back-btn:hover{background:#f0f4f8}@media(max-width:1024px){.gf-conv-panel{width:280px;min-width:280px}}@media(max-width:768px){.gf-conv-panel{width:260px;min-width:260px}.gf-conv-name{max-width:120px}}@media(max-width:600px){.gf-inbox-body{position:relative}.gf-conv-panel{width:100%;min-width:100%;flex-shrink:0}.gf-chat-area{position:absolute;inset:0;z-index:10;display:none;border-right:none}.gf-inbox-body.mobile-chat-active .gf-chat-area{display:flex}.gf-inbox-body.mobile-chat-active .gf-conv-panel{display:none}.gf-conv-name{max-width:140px}.gf-mobile-back-btn{display:flex}}.network-status-bar{display:flex;align-items:center;justify-content:center;gap:8px;padding:8px 16px;font-size:13px;font-weight:500;animation:net-slideDown .3s ease;position:relative;z-index:50}.network-status-bar.disconnected{background:#fef3c7;color:#92400e;border-bottom:1px solid #F59E0B}.network-status-bar.reconnected{background:#d1fae5;color:#065f46;border-bottom:1px solid #10B981}.network-status-bar .net-icon{display:flex;align-items:center;flex-shrink:0}.network-status-bar .net-close{margin-left:8px;background:none;border:none;cursor:pointer;padding:2px;border-radius:4px;color:inherit;opacity:.7;line-height:0;display:flex;align-items:center}.network-status-bar .net-close:hover{opacity:1;background:#00000014}.network-status-bar .net-dots{display:inline-flex;gap:3px;margin-left:4px}.network-status-bar .net-dots span{width:4px;height:4px;border-radius:50%;background:#92400e;animation:netDotPulse 1.4s infinite ease-in-out}.network-status-bar .net-dots span:nth-child(2){animation-delay:.2s}.network-status-bar .net-dots span:nth-child(3){animation-delay:.4s}@keyframes netDotPulse{0%,80%,to{opacity:.3;transform:scale(.8)}40%{opacity:1;transform:scale(1.1)}}@keyframes net-slideDown{0%{transform:translateY(-100%);opacity:0}to{transform:translateY(0);opacity:1}}.contacts-page{display:flex;height:100%}.contacts-list-panel{width:320px;min-width:320px;border-right:1px solid #e5e7eb;background:#fff;display:flex;flex-direction:column}.contacts-header{padding:16px;display:flex;align-items:center;gap:8px}.contacts-header h2{font-size:16px;font-weight:600;color:#1a1a2e;margin:0}.contacts-count{background:#e5e7eb;color:#6b7280;font-size:11px;font-weight:600;padding:2px 8px;border-radius:10px}.contacts-refresh{margin-left:auto;border:none;background:none;cursor:pointer;color:#9ca3af;padding:4px;border-radius:4px}.contacts-refresh:hover{color:#2c5cc5;background:#f3f4f6}.contacts-refresh .spinning{animation:spin 1s linear infinite}.contacts-search{padding:0 16px 12px;position:relative}.contacts-search-icon{position:absolute;left:28px;top:50%;transform:translateY(-50%);color:#9ca3af;pointer-events:none}.contacts-search input{width:100%;padding:8px 12px 8px 32px;border:1px solid #e5e7eb;border-radius:8px;font-size:13px;outline:none;transition:border .15s}.contacts-search input:focus{border-color:#2c5cc5}.contacts-clear-search{position:absolute;right:28px;top:50%;transform:translateY(-50%);border:none;background:none;cursor:pointer;color:#9ca3af;padding:2px}.contacts-clear-search:hover{color:#374151}.contacts-list{flex:1;overflow-y:auto}.contacts-empty{text-align:center;padding:48px 16px;color:#9ca3af}.contacts-empty p{font-size:14px;margin:12px 0 4px}.contacts-empty span{font-size:12px}.contacts-loading{text-align:center;padding:24px;font-size:13px;color:#9ca3af}.contact-card{display:flex;align-items:center;padding:12px 16px;gap:10px;cursor:pointer;border-bottom:1px solid #f3f4f6;transition:background .1s}.contact-card:hover{background:#f9fafb}.contact-card.active{background:#eff6ff;border-left:3px solid #2c5cc5}.contact-avatar{width:36px;height:36px;border-radius:50%;color:#fff;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:600;flex-shrink:0}.contact-info{flex:1;min-width:0}.contact-name{font-size:13px;font-weight:500;color:#1a1a2e}.contact-email{font-size:11px;color:#9ca3af;margin-top:2px}.contacts-pagination{display:flex;align-items:center;justify-content:center;gap:12px;padding:10px 16px;border-top:1px solid #e5e7eb;background:#f9fafb}.contacts-pagination button{width:28px;height:28px;border:1px solid #e5e7eb;background:#fff;border-radius:6px;display:flex;align-items:center;justify-content:center;cursor:pointer;color:#4b5563;transition:all .15s}.contacts-pagination button:hover:not(:disabled){background:#eff6ff;border-color:#2c5cc5;color:#2c5cc5}.contacts-pagination button:disabled{opacity:.4;cursor:not-allowed}.contacts-pagination span{font-size:12px;color:#6b7280;font-weight:500}.contact-detail-panel{flex:1;display:flex;align-items:flex-start;justify-content:center;overflow-y:auto;background:#f9fafb}.contact-detail-content{width:100%;max-width:600px;padding:32px}.contact-detail-header{display:flex;align-items:center;gap:16px;margin-bottom:24px}.contact-detail-avatar{width:64px;height:64px;border-radius:50%;color:#fff;display:flex;align-items:center;justify-content:center;font-size:26px;font-weight:600;flex-shrink:0}.contact-detail-title{flex:1;display:flex;align-items:center;gap:8px}.contact-detail-title h3{font-size:18px;font-weight:600;color:#1a1a2e;margin:0}.contact-edit-name{font-size:18px;font-weight:600;color:#1a1a2e;border:1px solid #2c5cc5;border-radius:6px;padding:4px 8px;outline:none;flex:1}.contact-edit-trigger{border:none;background:none;cursor:pointer;color:#9ca3af;padding:4px;border-radius:4px}.contact-edit-trigger:hover{color:#2c5cc5;background:#f3f4f6}.contact-edit-actions{display:flex;gap:4px}.btn-save-sm{display:flex;align-items:center;gap:4px;padding:4px 10px;background:#2c5cc5;color:#fff;border:none;border-radius:6px;font-size:12px;cursor:pointer}.btn-save-sm:hover:not(:disabled){background:#2450a8}.btn-save-sm:disabled{opacity:.6}.btn-cancel-sm{padding:4px;border:1px solid #e5e7eb;background:#fff;border-radius:4px;cursor:pointer;color:#6b7280;display:flex;align-items:center}.btn-cancel-sm:hover{background:#f3f4f6}.contact-detail-section{margin-top:24px}.contact-detail-section h4{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:#9ca3af;margin:0 0 12px}.detail-row{display:flex;align-items:center;gap:8px;padding:10px 0;border-bottom:1px solid #f3f4f6;font-size:13px}.detail-row svg{color:#9ca3af;flex-shrink:0}.detail-row span:first-of-type{color:#6b7280;min-width:50px}.detail-val{margin-left:auto;color:#1a1a2e!important;font-weight:500}.contact-edit-fields{display:flex;flex-direction:column;gap:8px}.contact-edit-field{display:flex;align-items:center;gap:8px;padding:6px 10px;border:1px solid #e5e7eb;border-radius:8px;background:#fff}.contact-edit-field svg{color:#9ca3af;flex-shrink:0}.contact-edit-field input{flex:1;border:none;outline:none;font-size:13px;color:#1a1a2e}.contact-empty-detail{text-align:center;color:#9ca3af;margin-top:120px}.contact-empty-detail p{margin-top:12px;font-size:14px}.kb-layout{display:flex;flex-direction:column;height:100%;width:100%;overflow:hidden;background:#f8fafc}.kb-dashboard{display:flex;flex-direction:column;height:100%;background:#f8fafc}.kb-nav-bar{display:flex;align-items:center;justify-content:space-between;padding:10px 24px;background:#fff;border-bottom:1px solid #F1F5F9}.kb-nav-label{font-size:13px;font-weight:500;color:#4f46e5}.kb-scroll-body{flex:1;overflow-y:auto;padding:28px 40px;display:flex;flex-direction:column;gap:24px}.kb-hero-banner{background:linear-gradient(135deg,#1e1b4b,#312e81,#3730a3);border-radius:20px;padding:32px 36px;display:flex;flex-direction:column;gap:28px}.kb-hero-top{display:flex;justify-content:space-between;align-items:flex-start}.kb-hero-left{display:flex;flex-direction:column;gap:8px}.kb-hero-title{font-size:18px;font-weight:700;color:#fff;margin:0}.kb-hero-period{font-size:12px;color:#fff9}.kb-hero-actions{display:flex;align-items:center;gap:12px}.kb-hero-btn{display:flex;align-items:center;gap:6px;padding:8px 16px;font-size:12px;font-weight:500;color:#fff;background:#ffffff1f;border:1px solid rgba(255,255,255,.2);border-radius:8px;cursor:pointer;transition:background .15s}.kb-hero-btn:hover{background:#fff3}.kb-hero-stats{display:flex;align-items:center}.kb-hero-stat{flex:1;display:flex;flex-direction:column;gap:6px;padding:0 24px}.kb-hero-stat:first-child{padding-left:0}.kb-hero-stat-divider{width:1px;height:48px;background:#ffffff1f;flex-shrink:0}.kb-hero-stat-value{font-size:32px;font-weight:700;color:#fff;letter-spacing:-1px}.kb-hero-stat-label{display:flex;align-items:center;gap:6px;font-size:12px;color:#ffffffb3}.kb-hero-stat-label svg{opacity:.6}.kb-hero-stat-trend{font-size:12px;font-weight:600;color:#4ade80}.kb-hero-stat-trend.muted{color:#ffffff80;font-weight:400}.kb-content-grid{display:flex;gap:20px;flex:1;min-height:0}.kb-chart-card{flex:1;background:#fff;border-radius:16px;border:1px solid #F1F5F9;padding:28px;display:flex;flex-direction:column;gap:20px}.kb-chart-header{display:flex;flex-direction:column;gap:16px}.kb-chart-title{font-size:16px;font-weight:600;color:#0f172a;margin:0}.kb-chart-legend{display:flex;gap:16px}.kb-legend-item{display:flex;align-items:center;gap:6px;font-size:12px;color:#64748b}.kb-dot{display:inline-block;width:8px;height:8px;border-radius:50%}.kb-dot.primary{background:#818cf8}.kb-dot.secondary{background:#22c55e}.kb-chart-title-row{display:flex;align-items:center;justify-content:space-between;width:100%}.kb-period-tabs{display:flex;align-items:center;border:1px solid #E2E8F0;border-radius:8px;overflow:hidden}.kb-period-tab{padding:6px 14px;font-size:12px;font-weight:500;color:#64748b;background:#fff;border:none;cursor:pointer;transition:all .15s}.kb-period-tab.active{background:#1e1b4b;color:#fff}.kb-period-tab:hover:not(.active){background:#f8fafc}.kb-chart-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;min-height:200px}.kb-chart-empty-title{font-size:15px;font-weight:600;color:#94a3b8;margin:0}.kb-chart-empty-desc{font-size:13px;color:#cbd5e1;margin:0}.kb-stats-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;padding:24px;flex:1}.kb-stat-box{background:#f8fafc;border-radius:12px;padding:24px;text-align:center;display:flex;flex-direction:column;gap:8px}.kb-stat-box-value{font-size:32px;font-weight:700;color:#1e293b}.kb-stat-box-label{font-size:13px;color:#94a3b8;font-weight:500}.kb-search-empty{text-align:center;color:#94a3b8;padding:20px;font-size:13px}.kb-left-sidebar{width:380px;flex-shrink:0;display:flex;flex-direction:column;gap:20px}.kb-sidebar-card{background:#fff;border-radius:16px;border:1px solid #F1F5F9;padding:24px;display:flex;flex-direction:column;gap:16px}.kb-sidebar-card-title{font-size:14px;font-weight:600;color:#0f172a;margin:0}.kb-search-list{display:flex;flex-direction:column;gap:12px}.kb-search-item{display:flex;align-items:center;gap:12px}.kb-search-rank{width:24px;height:24px;background:#eef2ff;color:#4f46e5;border-radius:6px;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}.kb-search-term{flex:1;font-size:13px;color:#334155}.kb-search-count{font-size:13px;font-weight:600;color:#64748b}.kb-feedback-header{display:flex;align-items:center;justify-content:space-between}.kb-feedback-link{display:flex;align-items:center;gap:4px;font-size:11px;color:#4f46e5;background:none;border:none;cursor:pointer;font-weight:500}.kb-feedback-stat{display:flex;align-items:baseline;gap:8px}.kb-lang-count{font-size:28px;font-weight:700;color:#4f46e5}.kb-feedback-label{font-size:12px;color:#94a3b8}.kb-feedback-locales{display:flex;flex-direction:column;gap:8px}.kb-feedback-locale-row{display:flex;align-items:center;justify-content:space-between;font-size:13px;color:#334155;padding:12px 16px;cursor:pointer;background:#f8fafc;border:1px solid #E2E8F0;border-radius:12px;transition:all .15s}.kb-feedback-locale-row:hover{border-color:#4f46e5;background:#eef2ff}.kb-feedback-locale-stat{display:flex;align-items:center;gap:8px;color:#64748b;font-size:12px}.kb-pct-badge{display:inline-flex;align-items:center;justify-content:center;padding:2px 8px;border-radius:10px;font-size:11px;font-weight:600}.kb-pct-badge.success{background:#dcfce7;color:#16a34a}.kb-pct-badge.warning{background:#fef3c7;color:#d97706}.kb-lang-widget{flex:1}.kb-articles{display:flex;flex-direction:column;height:100%;background:#f8fafc}.kb-nav-bar{display:flex;align-items:center;justify-content:space-between;padding:10px 24px;background:#fff;border-bottom:1px solid #F1F5F9;flex-shrink:0}.kb-nav-breadcrumb{display:flex;align-items:center;gap:8px}.kb-nav-icon{color:#4f46e5}.kb-nav-link{font-size:13px;font-weight:500;color:#4f46e5;background:none;border:none;cursor:pointer;padding:0}.kb-nav-link:hover{text-decoration:underline}.kb-nav-sep{color:#cbd5e1}.kb-nav-current{font-size:13px;font-weight:600;color:#334155}.kb-nav-lang-switcher{display:flex;align-items:center;gap:6px;padding:6px 12px;background:#f8fafc;border:1px solid #E2E8F0;border-radius:8px;cursor:pointer;font-size:12px;font-weight:500;color:#334155}.kb-nav-lang-switcher svg:first-child{color:#64748b}.kb-nav-lang-switcher svg:last-child{color:#94a3b8}.kb-art-page-header{display:flex;align-items:center;justify-content:space-between;padding:20px 32px;border-bottom:1px solid #E2E8F0;flex-shrink:0}.kb-art-header-left{display:flex;align-items:center;gap:12px}.kb-art-header-title{font-size:20px;font-weight:700;color:#0f172a;margin:0}.kb-art-header-subtitle{font-size:14px;color:#94a3b8}.kb-art-header-right{display:flex;align-items:center;gap:16px}.kb-art-darkmode-toggle{display:flex;align-items:center;gap:8px}.kb-art-avatar{width:36px;height:36px;border-radius:20px;background:#4f46e5;color:#fff;font-size:14px;font-weight:600;display:flex;align-items:center;justify-content:center}.kb-art-body{flex:1;display:flex;overflow:hidden}.kb-cat-sidebar{width:240px;flex-shrink:0;background:#fff;border-right:1px solid #E2E8F0;display:flex;flex-direction:column;overflow-y:auto}.kb-cat-header{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid #F1F5F9}.kb-cat-title{font-size:13px;font-weight:700;color:#0f172a}.kb-cat-add-btn{display:flex;align-items:center;padding:4px 8px;background:#eef2ff;border:none;border-radius:4px;color:#4f46e5;cursor:pointer;font-size:12px}.kb-cat-add-btn:hover{background:#e0e7ff}.kb-cat-header-buttons{display:flex;align-items:center;gap:6px}.kb-cat-settings-btn{display:flex;align-items:center;gap:4px;padding:4px 8px;background:#f8fafc;border:1px solid #E2E8F0;border-radius:4px;color:#64748b;cursor:pointer;font-size:11px;font-weight:500;transition:all .15s}.kb-cat-settings-btn:hover{background:#f1f5f9;border-color:#cbd5e1;color:#334155}.kb-cat-new{padding:10px 16px;border-bottom:1px solid #F1F5F9}.kb-cat-new input{width:100%;padding:8px 10px;border:1px solid #E2E8F0;border-radius:6px;font-size:13px;margin-bottom:8px}.kb-cat-new-actions{display:flex;gap:6px}.kb-cat-new-actions button{padding:4px 12px;font-size:12px;border-radius:6px;cursor:pointer;border:1px solid #E2E8F0;background:#fff}.kb-cat-new-actions button:first-child{background:#4f46e5;color:#fff;border-color:#4f46e5}.kb-cat-list{flex:1;padding:8px 0;overflow-y:auto}.kb-cat-item{display:flex;align-items:center;gap:8px;padding:10px 16px;cursor:pointer;font-size:13px;color:#334155;position:relative}.kb-cat-item:hover{background:#f8fafc}.kb-cat-item.active{background:#f0f4ff;border-left:3px solid #4F46E5;color:#4f46e5;font-weight:600}.kb-cat-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.kb-cat-name{flex:1}.kb-cat-count{font-size:11px;color:#94a3b8;background:#f1f5f9;padding:2px 8px;border-radius:10px}.kb-cat-delete{display:none;background:none;border:none;color:#ef4444;cursor:pointer;padding:2px}.kb-cat-item:hover .kb-cat-delete{display:flex}.kb-table-panel{flex:1;display:flex;flex-direction:column;overflow-y:auto;background:#f8fafc}.kb-toolbar{display:flex;justify-content:space-between;align-items:center;padding:16px 28px;border-bottom:1px solid #E2E8F0;flex-shrink:0}.kb-toolbar-left{display:flex;align-items:center;gap:12px}.kb-search-wrap{position:relative;display:flex;align-items:center}.kb-search-icon{position:absolute;left:10px;color:#94a3b8}.kb-search-input{padding:8px 10px 8px 32px;border:1px solid #E2E8F0;border-radius:8px;font-size:13px;width:220px;background:#fff}.kb-filter-select{padding:8px 12px;border:1px solid #E2E8F0;border-radius:8px;font-size:13px;color:#334155;background:#fff;cursor:pointer}.kb-toolbar-right{display:flex;align-items:center;gap:10px}.kb-btn-outline{display:flex;align-items:center;gap:6px;padding:8px 16px;border:1px solid #E2E8F0;border-radius:8px;background:#fff;font-size:13px;color:#334155;cursor:pointer}.kb-btn-outline:hover{background:#f8fafc}.kb-btn-primary{display:flex;align-items:center;gap:6px;padding:8px 16px;border:none;border-radius:8px;background:#4f46e5;font-size:13px;font-weight:600;color:#fff;cursor:pointer}.kb-btn-primary:hover{background:#4338ca}.kb-stats-row{display:flex;gap:16px;padding:20px 28px;flex-shrink:0}.kb-stat-card{flex:1;display:flex;align-items:center;gap:12px;padding:16px 20px;background:#fff;border-radius:10px;border:1px solid #E2E8F0}.kb-stat-icon{width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.kb-stat-icon.blue{background:#eef2ff;color:#4f46e5}.kb-stat-icon.green{background:#f0fdf4;color:#16a34a}.kb-stat-icon.orange{background:#fff7ed;color:#ea580c}.kb-stat-icon.purple{background:#f5f3ff;color:#7c3aed}.kb-stat-value{font-size:18px;font-weight:700;color:#0f172a}.kb-stat-label{font-size:12px;color:#64748b}.kb-stat-trend{font-size:11px;color:#94a3b8}.kb-stat-trend.green{color:#16a34a}.kb-table-wrapper{flex:1;padding:0 28px 16px;overflow-y:auto}.kb-table-card{background:#fff;border-radius:10px;border:1px solid #E2E8F0;overflow:hidden}.kb-table-head{display:flex;align-items:center;padding:12px 20px;font-size:12px;font-weight:600;color:#64748b;text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid #F1F5F9;background:#fafbfc}.kb-th-check{width:120px}.kb-th-info{flex:1}.kb-th-status{width:100px}.kb-th-ops{width:180px;text-align:right}.kb-table-row{display:flex;align-items:center;padding:14px 20px;border-bottom:1px solid #F1F5F9;transition:background .1s}.kb-table-row:hover{background:#fafbfc}.kb-table-row:last-child{border-bottom:none}.kb-td-check{width:120px}.kb-checkbox{width:16px;height:16px;border-radius:4px;accent-color:#4F46E5}.kb-td-info{flex:1}.kb-art-title{font-size:14px;font-weight:600;color:#0f172a;margin-bottom:4px}.kb-art-meta{display:flex;align-items:center;gap:12px;font-size:12px;color:#94a3b8}.kb-art-cat-tag{padding:2px 8px;border:1px solid;border-radius:4px;font-size:11px;font-weight:500}.kb-art-date{color:#94a3b8}.kb-art-views{display:flex;align-items:center;gap:4px;color:#94a3b8}.kb-td-status{width:100px}.kb-status-pill{display:inline-flex;align-items:center;gap:6px;padding:4px 12px;border-radius:20px;font-size:12px;font-weight:500}.kb-status-pill.published{background:#f0fdf4;color:#16a34a}.kb-status-pill.draft{background:#fff7ed;color:#ea580c}.kb-status-dot{width:6px;height:6px;border-radius:50%;background:currentColor}.kb-td-ops{width:180px;display:flex;align-items:center;justify-content:flex-end;gap:6px}.kb-op-btn{display:flex;align-items:center;gap:4px;padding:6px 10px;border:1px solid #E2E8F0;border-radius:6px;background:#fff;color:#64748b;cursor:pointer;font-size:12px}.kb-op-btn:hover{background:#f8fafc;border-color:#cbd5e1}.kb-op-btn.primary{background:#eef2ff;color:#4f46e5;border-color:#c7d2fe}.kb-op-btn.primary:hover{background:#e0e7ff}.kb-op-btn.danger{color:#ef4444;border-color:#fecaca}.kb-op-btn.danger:hover{background:#fef2f2}.kb-table-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:64px 20px;gap:12px}.kb-table-empty p{font-size:16px;font-weight:600;color:#334155;margin:0}.kb-table-empty span{font-size:13px;color:#94a3b8}.kb-pagination{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;border-top:1px solid #F1F5F9}.kb-page-info{font-size:12px;color:#64748b}.kb-page-controls{display:flex;gap:4px}.kb-page-btn{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border:1px solid #E2E8F0;border-radius:6px;background:#fff;color:#334155;cursor:pointer;font-size:13px}.kb-page-btn:hover{background:#f8fafc}.kb-page-btn.active{background:#4f46e5;color:#fff;border-color:#4f46e5}.kb-page-btn:disabled{opacity:.4;cursor:not-allowed}.kb-cat-thumb-upload{margin-bottom:8px}.kb-cat-thumb-btn{display:flex;align-items:center;gap:6px;padding:6px 12px;border:1px dashed #CBD5E1;border-radius:6px;background:#f8fafc;color:#64748b;cursor:pointer;font-size:12px;width:100%;justify-content:center;transition:all .15s}.kb-cat-thumb-btn:hover{border-color:#4f46e5;color:#4f46e5;background:#eef2ff}.kb-cat-thumb-btn:disabled{opacity:.6;cursor:wait}.kb-cat-thumb-preview{width:28px;height:28px;border-radius:6px;object-fit:cover}.kb-cat-sidebar-thumb{width:20px;height:20px;border-radius:4px;object-fit:cover;flex-shrink:0}.lang-modal-overlay{position:fixed;inset:0;background:#0006;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;animation:langModalFadeIn .2s ease}@keyframes langModalFadeIn{0%{opacity:0}to{opacity:1}}.lang-modal{background:#fff;border-radius:12px;width:760px;max-width:95vw;max-height:90vh;display:flex;flex-direction:column;box-shadow:0 12px 40px #0000002e;animation:langModalSlideUp .25s ease;overflow:hidden}@keyframes langModalSlideUp{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.lang-modal-header{display:flex;align-items:flex-start;justify-content:space-between;padding:20px 24px 16px;border-bottom:1px solid #EBEFF3;flex-shrink:0}.lang-modal-header-left{display:flex;flex-direction:column;gap:4px}.lang-modal-title{margin:0;font-size:18px;font-weight:600;color:#12344d}.lang-modal-subtitle{margin:0;font-size:13px;color:#92a2b1}.lang-modal-close{background:none;border:none;color:#92a2b1;cursor:pointer;padding:4px;border-radius:6px;display:flex;align-items:center;justify-content:center;transition:all .15s}.lang-modal-close:hover{background:#f1f5f9;color:#475867}.lang-modal-toolbar{display:flex;align-items:center;justify-content:space-between;padding:12px 24px;background:#f8fafc;border-bottom:1px solid #EBEFF3;flex-shrink:0}.lang-modal-search{display:flex;align-items:center;gap:8px;width:280px;height:36px;padding:0 12px;background:#fff;border:1px solid #E2E8F0;border-radius:6px;transition:border-color .15s}.lang-modal-search:focus-within{border-color:#2c5cc5;box-shadow:0 0 0 3px #2c5cc51a}.lang-modal-search svg{color:#94a3b8;flex-shrink:0}.lang-modal-search input{border:none;outline:none;background:none;font-size:13px;color:#12344d;width:100%}.lang-modal-search input::placeholder{color:#94a3b8}.lang-modal-stats{display:flex;align-items:center;gap:16px}.lang-modal-stats-enabled{font-size:13px;font-weight:500;color:#475867}.lang-modal-stats-total{font-size:13px;color:#92a2b1}.lang-modal-grid-container{flex:1;overflow-y:auto;padding:16px 20px;min-height:0}.lang-modal-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}.lang-card{display:flex;align-items:center;justify-content:space-between;padding:10px 14px;background:#fff;border:1px solid #E2E8F0;border-radius:8px;cursor:pointer;transition:all .15s;-webkit-user-select:none;user-select:none}.lang-card:hover{border-color:#cbd5e1;background:#fafbfc}.lang-card.enabled{border-color:#c7d2fe;background:#fafaff}.lang-card-left{display:flex;align-items:center;gap:10px;min-width:0}.lang-card-flag{font-size:20px;line-height:1;flex-shrink:0}.lang-card-info{display:flex;flex-direction:column;gap:1px;min-width:0}.lang-card-name{font-size:13px;font-weight:500;color:#12344d;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.lang-card-code{font-size:10px;color:#92a2b1}.lang-card-right{display:flex;align-items:center;gap:8px;flex-shrink:0}.lang-card-default-badge{display:inline-flex;align-items:center;gap:4px;padding:1px 6px;background:#eef2ff;border-radius:3px;font-size:10px;font-weight:500;color:#6366f1}.lang-card-default-dot{width:5px;height:5px;border-radius:50%;background:#6366f1}.lang-toggle{width:40px;height:22px;border-radius:11px;padding:2px;cursor:pointer;transition:background .2s;display:flex;align-items:center;flex-shrink:0}.lang-toggle.on{background:#2c5cc5;justify-content:flex-end}.lang-toggle.off{background:#cfd7df;justify-content:flex-start}.lang-toggle-dot{width:18px;height:18px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #00000026;transition:transform .2s}.lang-modal-pagination{display:flex;align-items:center;justify-content:space-between;padding:10px 24px;border-top:1px solid #EBEFF3;flex-shrink:0}.lang-modal-page-info{font-size:12px;color:#92a2b1}.lang-modal-page-controls{display:flex;align-items:center;gap:4px}.lang-modal-page-btn{width:30px;height:30px;display:flex;align-items:center;justify-content:center;border:1px solid #E2E8F0;border-radius:6px;background:#fff;color:#475867;cursor:pointer;font-size:13px;transition:all .15s}.lang-modal-page-btn:hover:not(:disabled):not(.active){background:#f8fafc}.lang-modal-page-btn.active{background:#2c5cc5;color:#fff;border-color:#2c5cc5;font-weight:600}.lang-modal-page-btn:disabled{opacity:.4;cursor:not-allowed}.lang-modal-page-dots{font-size:13px;color:#92a2b1;padding:0 2px}.lang-modal-footer{display:flex;align-items:center;justify-content:space-between;padding:14px 24px;background:#f8fafc;border-top:1px solid #EBEFF3;flex-shrink:0}.lang-modal-footer-hint{display:flex;align-items:center;gap:6px;font-size:12px;color:#94a3b8}.lang-modal-footer-hint svg{flex-shrink:0}.lang-modal-footer-btns{display:flex;align-items:center;gap:12px}.lang-modal-btn-cancel{padding:8px 20px;background:#fff;border:1px solid #CFD7DF;border-radius:6px;font-size:13px;font-weight:500;color:#475867;cursor:pointer;transition:all .15s}.lang-modal-btn-cancel:hover{background:#f8fafc}.lang-modal-btn-save{padding:8px 20px;background:#2c5cc5;border:none;border-radius:6px;font-size:13px;font-weight:500;color:#fff;cursor:pointer;transition:all .15s}.lang-modal-btn-save:hover{background:#2451b0}.lang-modal-empty{text-align:center;padding:40px 0;color:#94a3b8;font-size:14px}@media(max-width:640px){.lang-modal{width:100%;max-width:100vw;max-height:100vh;border-radius:0}.lang-modal-grid{grid-template-columns:1fr}.lang-modal-toolbar{flex-direction:column;gap:10px;align-items:stretch}.lang-modal-search{width:100%}.lang-modal-stats{justify-content:space-between}.lang-modal-pagination{flex-direction:column;gap:8px;align-items:center}.lang-modal-footer{flex-direction:column;gap:10px;align-items:stretch}.lang-modal-footer-btns{justify-content:flex-end}}.kb-languages{display:flex;flex-direction:column;height:100%;background:#f8fafc}.kb-languages .kb-nav-bar{display:flex;align-items:center;justify-content:space-between;padding:10px 24px;background:#fff;border-bottom:1px solid #E2E8F0;flex-shrink:0}.kb-languages .kb-nav-breadcrumb{display:flex;align-items:center;gap:8px}.kb-languages .kb-nav-icon{color:#4f46e5}.kb-languages .kb-nav-link{font-size:13px;font-weight:500;color:#4f46e5;background:none;border:none;cursor:pointer;padding:0}.kb-languages .kb-nav-link:hover{text-decoration:underline}.kb-languages .kb-nav-sep{color:#cbd5e1}.kb-languages .kb-nav-current{font-size:13px;font-weight:600;color:#334155}.kb-languages .kb-nav-lang-switcher{display:flex;align-items:center;gap:6px;padding:6px 12px;background:#f8fafc;border:1px solid #E2E8F0;border-radius:8px;cursor:pointer;font-size:12px;font-weight:500;color:#334155}.kb-languages .kb-nav-lang-switcher svg:first-child{color:#64748b}.kb-languages .kb-nav-lang-switcher svg:last-child{color:#94a3b8}.kb-lang-page-header{display:flex;align-items:center;justify-content:space-between;padding:16px 28px;background:#fff;border-bottom:1px solid #E2E8F0;flex-shrink:0}.kb-lang-header-left{display:flex;flex-direction:column;gap:4px}.kb-lang-header-title{font-size:20px;font-weight:700;color:#0f172a;margin:0}.kb-lang-header-subtitle{font-size:13px;color:#94a3b8;margin:0}.kb-lang-add-btn{display:flex;align-items:center;gap:6px;padding:10px 20px;border:none;border-radius:8px;background:#4f46e5;font-size:13px;font-weight:600;color:#fff;cursor:pointer}.kb-lang-add-btn:hover{background:#4338ca}.kb-lang-body{flex:1;overflow-y:auto;padding:28px;display:flex;flex-direction:column;gap:24px}.kb-lang-stats{display:flex;gap:16px}.kb-lang-stat-card{flex:1;display:flex;align-items:flex-start;gap:14px;padding:20px;background:#fff;border-radius:12px;border:1px solid #E2E8F0}.kb-lang-stat-icon{width:40px;height:40px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;background:#eef2ff;color:#4f46e5}.kb-lang-stat-icon.default{background:#fff7ed;color:#ea580c}.kb-lang-stat-icon.articles{background:#f0fdf4;color:#16a34a}.kb-lang-stat-icon.coverage{background:#fef2f2;color:#ef4444}.kb-lang-stat-value{font-size:20px;font-weight:700;color:#0f172a}.kb-lang-stat-label{font-size:12px;color:#64748b;margin-top:2px}.kb-lang-stat-detail{font-size:11px;color:#94a3b8;margin-top:4px}.kb-lang-search-wrap{display:flex;align-items:center;gap:8px;width:220px;padding:8px 12px;background:#fff;border:1px solid #E2E8F0;border-radius:8px;transition:border-color .15s}.kb-lang-search-wrap:focus-within{border-color:#4f46e5;box-shadow:0 0 0 3px #4f46e514}.kb-lang-search-wrap svg{color:#94a3b8;flex-shrink:0}.kb-lang-search-wrap input{border:none;outline:none;background:none;font-size:13px;color:#0f172a;width:100%}.kb-lang-search-wrap input::placeholder{color:#94a3b8}.kb-lang-cards{display:flex;flex-wrap:wrap;gap:14px}.kb-lang-card{background:#fff;border-radius:10px;border:1px solid #E2E8F0;overflow:hidden;min-width:300px;flex:1 1 calc(33.333% - 10px);max-width:calc(33.333% - 10px);transition:box-shadow .15s,border-color .15s;cursor:pointer}.kb-lang-card:hover{border-color:#c7d2fe;box-shadow:0 4px 16px #4f46e514}.kb-lang-card-header{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;border-bottom:1px solid #F1F5F9}.kb-lang-card-left{display:flex;align-items:center;gap:10px;cursor:pointer}.kb-lang-card-left:hover .kb-lang-card-name{color:#4f46e5}.kb-lang-flag-box{width:36px;height:36px;border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0}.kb-lang-flag-box.bg-red{background:#fee2e2}.kb-lang-flag-box.bg-blue{background:#dbeafe}.kb-lang-flag-box.bg-green{background:#dcfce7}.kb-lang-flag-box.bg-purple{background:#ede9fe}.kb-lang-flag-box.bg-amber{background:#fef3c7}.kb-lang-flag-box.bg-pink{background:#fce7f3}.kb-lang-flag-box.bg-orange{background:#ffedd5}.kb-lang-flag-box.bg-teal{background:#ccfbf1}.kb-lang-flag-box.bg-slate{background:#f1f5f9}.kb-lang-card-info{display:flex;flex-direction:column;gap:1px}.kb-lang-card-name{font-size:14px;font-weight:600;color:#0f172a;transition:color .15s}.kb-lang-card-code{font-size:11px;color:#94a3b8}.kb-lang-card-badges{display:flex;align-items:center;gap:8px}.kb-lang-badge{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:20px;font-size:12px;font-weight:500}.kb-lang-badge.default{background:#eef2ff;color:#4f46e5}.kb-lang-badge.active{background:#f0fdf4;color:#16a34a}.kb-badge-dot{width:6px;height:6px;border-radius:50%}.kb-badge-dot.default{background:#4f46e5}.kb-badge-dot.active{background:#16a34a}.kb-lang-more-btn{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border:1px solid #E2E8F0;border-radius:8px;background:#fff;cursor:pointer;color:#64748b}.kb-lang-more-btn:hover{background:#f8fafc}.kb-lang-card-body{display:flex;padding:10px 16px;gap:8px}.kb-lang-card-stat{flex:1;display:flex;flex-direction:column;gap:2px;align-items:center}.kb-lang-card-stat-value{font-size:16px;font-weight:700;color:#0f172a}.kb-lang-card-stat-value.green{color:#16a34a}.kb-lang-card-stat-value.orange{color:#f59e0b}.kb-lang-card-stat-value.red{color:#ef4444}.kb-lang-card-stat-value.purple{color:#4f46e5}.kb-lang-card-stat-label{font-size:11px;color:#94a3b8}@media(max-width:1200px){.kb-lang-card{min-width:340px;flex:1 1 calc(50% - 7px);max-width:calc(50% - 7px)}}@media(max-width:900px){.kb-lang-card{min-width:100%;max-width:100%;flex:1 1 100%}.kb-lang-stats{flex-wrap:wrap}.kb-lang-stat-card{min-width:calc(50% - 8px)}}.kb-lang-pagination{display:flex;align-items:center;justify-content:space-between;padding:16px 0;border-top:1px solid #F1F5F9}.kb-lang-page-info{font-size:12px;color:#64748b}.kb-lang-page-controls{display:flex;gap:4px}.kb-lang-page-btn{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border:1px solid #E2E8F0;border-radius:6px;background:#fff;color:#334155;cursor:pointer;font-size:13px}.kb-lang-page-btn:hover{background:#f8fafc}.kb-lang-page-btn.active{background:#4f46e5;color:#fff;border-color:#4f46e5}.kb-lang-page-btn:disabled{opacity:.4;cursor:not-allowed}.kb-lang-add-menu{position:absolute;top:100%;right:0;margin-top:4px;min-width:220px;background:#fff;border:1px solid #E2E8F0;border-radius:10px;box-shadow:0 8px 24px #0000001f;padding:6px;z-index:100;max-height:300px;overflow-y:auto}.kb-lang-add-menu-item{display:flex;align-items:center;gap:8px;width:100%;padding:10px 12px;background:none;border:none;border-radius:6px;cursor:pointer;font-size:13px;color:#334155;text-align:left}.kb-lang-add-menu-item:hover{background:#f1f5f9}.kb-lang-add-menu-empty{padding:16px;font-size:13px;color:#94a3b8;text-align:center}.kb-lang-context-menu{position:absolute;top:100%;right:0;margin-top:4px;background:#fff;border:1px solid #E2E8F0;border-radius:8px;box-shadow:0 6px 20px #0000001a;padding:4px;z-index:100;min-width:140px}.kb-lang-context-menu button{display:flex;align-items:center;gap:8px;width:100%;padding:8px 12px;background:none;border:none;border-radius:6px;cursor:pointer;font-size:13px;color:#ef4444}.kb-lang-context-menu button:hover{background:#fef2f2}.kb-editor{display:flex;flex-direction:column;height:100%;background:#f8fafc}.kb-editor-topbar{display:flex;align-items:center;justify-content:space-between;padding:12px 24px;background:#fff;border-bottom:1px solid #E2E8F0;flex-shrink:0}.kb-editor-topbar-left{display:flex;align-items:center;gap:12px}.kb-editor-back-btn{display:flex;align-items:center;gap:6px;padding:6px 12px;border:1px solid #E2E8F0;border-radius:6px;background:#fff;color:#64748b;font-size:12px;font-weight:500;cursor:pointer}.kb-editor-back-btn:hover{background:#f8fafc}.kb-editor-title-input{display:flex;align-items:center;gap:8px;padding:6px 12px;background:#f8fafc;border:1px solid #E2E8F0;border-radius:6px;width:420px}.kb-editor-title-icon{color:#94a3b8;flex-shrink:0}.kb-editor-title-field{border:none;background:transparent;font-size:14px;font-weight:500;color:#0f172a;width:100%;outline:none}.kb-editor-title-field::placeholder{color:#cbd5e1}.kb-editor-topbar-center{display:flex;align-items:center;gap:8px}.kb-editor-autosave{display:flex;align-items:center;gap:4px;font-size:11px;color:#94a3b8}.kb-autosave-icon{color:#16a34a}.kb-editor-topbar-right{display:flex;align-items:center;gap:8px}.kb-editor-btn{display:flex;align-items:center;gap:4px;padding:8px 14px;border-radius:6px;font-size:12px;font-weight:500;cursor:pointer}.kb-editor-btn.outline{border:1px solid #E2E8F0;background:#fff;color:#64748b}.kb-editor-btn.outline:hover{background:#f8fafc}.kb-editor-btn.primary{border:none;background:#4f46e5;color:#fff;font-weight:600}.kb-editor-btn.primary:hover{background:#4338ca}.kb-editor-body{display:flex;flex:1;overflow:hidden}.kb-editor-pane{flex:1;display:flex;flex-direction:column;overflow:hidden}.kb-editor-toolbar{display:flex;align-items:center;gap:4px;padding:8px 24px;background:#fff;border-bottom:1px solid #F1F5F9;flex-shrink:0}.kb-toolbar-group{display:flex;gap:2px}.kb-toolbar-sep{width:1px;height:20px;background:#e2e8f0;margin:0 4px}.kb-tb-btn{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border:none;border-radius:4px;background:transparent;color:#64748b;cursor:pointer}.kb-tb-btn:hover{background:#f1f5f9;color:#334155}.kb-editor-content{flex:1;overflow-y:auto;padding:32px 60px;background:#fff}.kb-editor-h1{font-family:Sora,Inter,sans-serif;font-size:28px;font-weight:700;color:#0f172a;margin:0;line-height:1.3}.kb-editor-meta-row{display:flex;align-items:center;gap:16px;padding:12px 0 20px;font-size:12px;color:#64748b}.kb-editor-meta-item{display:flex;align-items:center;gap:4px}.kb-editor-divider{height:1px;background:#f1f5f9;margin-bottom:20px}.kb-editor-textarea{width:100%;min-height:400px;border:none;outline:none;font-size:15px;line-height:1.8;color:#334155;resize:none;font-family:Inter,system-ui,sans-serif;background:transparent}.kb-editor-textarea::placeholder{color:#cbd5e1}.kb-settings-panel{width:300px;flex-shrink:0;background:#fff;border-left:1px solid #E2E8F0;display:flex;flex-direction:column;overflow-y:auto}.kb-settings-header{display:flex;align-items:center;justify-content:space-between;padding:14px 20px;border-bottom:1px solid #F1F5F9}.kb-settings-title{font-size:14px;font-weight:700;color:#0f172a}.kb-settings-close{display:flex;align-items:center;justify-content:center;border:none;background:transparent;color:#94a3b8;cursor:pointer;padding:4px;border-radius:4px}.kb-settings-close:hover{background:#f1f5f9;color:#64748b}.kb-settings-body{flex:1;overflow-y:auto}.kb-settings-section{display:flex;flex-direction:column;gap:8px;padding:16px 20px;border-bottom:1px solid #F1F5F9}.kb-settings-label{font-size:12px;font-weight:600;color:#334155}.kb-settings-select{padding:8px 12px;border:1px solid #E2E8F0;border-radius:8px;font-size:13px;color:#334155;background:#f8fafc;cursor:pointer}.kb-settings-input{padding:8px 12px;border:1px solid #E2E8F0;border-radius:8px;font-size:13px;color:#334155;background:#f8fafc}.kb-settings-textarea{padding:8px 12px;border:1px solid #E2E8F0;border-radius:8px;font-size:13px;color:#334155;background:#f8fafc;resize:vertical;font-family:inherit}.kb-settings-lang-badge{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;background:#eef2ff;border:1px solid #C7D2FE;border-radius:8px;font-size:13px;color:#4f46e5;font-weight:500;width:fit-content}.kb-editor-toast{position:fixed;top:16px;left:50%;transform:translate(-50%);display:flex;align-items:center;gap:8px;padding:10px 20px;border-radius:10px;font-size:13px;font-weight:500;z-index:9999;box-shadow:0 6px 20px #0000001f;animation:kb-toast-in .25s ease-out}.kb-editor-toast.success{background:#ecfdf5;color:#059669;border:1px solid #A7F3D0}.kb-editor-toast.error{background:#fef2f2;color:#dc2626;border:1px solid #FECACA}.kb-editor-toast.warning{background:#fffbeb;color:#d97706;border:1px solid #FDE68A}@keyframes kb-toast-in{0%{opacity:0;transform:translate(-50%) translateY(-12px)}to{opacity:1;transform:translate(-50%) translateY(0)}}.kb-editor-spinner{animation:kb-spin 1s linear infinite}@keyframes kb-spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.kb-editor-btn:disabled{opacity:.5;cursor:not-allowed}.kb-catmgmt{display:flex;flex-direction:column;height:100%;background:#fff}.kb-catmgmt-nav{display:flex;align-items:center;padding:10px 24px;background:#fff;border-bottom:1px solid #F1F5F9}.kb-catmgmt-breadcrumb{display:flex;align-items:center;gap:8px}.kb-catmgmt-nav-icon{color:#4f46e5}.kb-catmgmt-nav-link{font-size:13px;font-weight:500;color:#4f46e5;background:none;border:none;cursor:pointer;padding:0}.kb-catmgmt-nav-link:hover{text-decoration:underline}.kb-catmgmt-nav-sep{color:#cbd5e1;font-size:13px}.kb-catmgmt-nav-current{font-size:13px;font-weight:600;color:#334155}.kb-catmgmt-header{display:flex;align-items:center;justify-content:space-between;padding:20px 32px;border-bottom:1px solid #E2E8F0}.kb-catmgmt-header-left{display:flex;align-items:center;gap:12px}.kb-catmgmt-back-btn{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:8px;border:1px solid #E2E8F0;background:#fff;cursor:pointer;color:#64748b;transition:all .15s}.kb-catmgmt-back-btn:hover{background:#f8fafc;color:#334155}.kb-catmgmt-header-icon{width:40px;height:40px;border-radius:10px;background:#eef2ff;display:flex;align-items:center;justify-content:center;color:#4f46e5}.kb-catmgmt-title{font-size:20px;font-weight:700;color:#0f172a;margin:0}.kb-catmgmt-subtitle{font-size:14px;color:#94a3b8}.kb-catmgmt-header-right{display:flex;align-items:center;gap:10px}.kb-catmgmt-add-btn{display:flex;align-items:center;gap:6px;padding:9px 18px;border:none;border-radius:8px;background:#4f46e5;font-size:13px;font-weight:600;color:#fff;cursor:pointer;transition:background .15s}.kb-catmgmt-add-btn:hover{background:#4338ca}.kb-catmgmt-body{flex:1;overflow-y:auto;background:#f8fafc;padding:24px 32px}.kb-catmgmt-stats{display:flex;align-items:center;gap:16px;margin-bottom:20px}.kb-catmgmt-count{font-size:14px;font-weight:600;color:#334155}.kb-catmgmt-locale-badge{display:flex;align-items:center;gap:4px;padding:4px 10px;background:#eef2ff;border-radius:6px;font-size:12px;font-weight:500;color:#4f46e5}.kb-catmgmt-new-form{display:flex;gap:20px;padding:20px;background:#fff;border-radius:12px;border:1px dashed #C7D2FE;margin-bottom:20px}.kb-catmgmt-new-left{flex-shrink:0}.kb-catmgmt-thumb-upload{width:120px;height:120px;border-radius:12px;border:2px dashed #CBD5E1;background:#f8fafc;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;cursor:pointer;color:#64748b;font-size:12px;transition:all .15s;overflow:hidden}.kb-catmgmt-thumb-upload:hover{border-color:#4f46e5;color:#4f46e5;background:#eef2ff}.kb-catmgmt-thumb-upload:disabled{opacity:.6;cursor:wait}.kb-catmgmt-thumb-upload img{width:100%;height:100%;object-fit:cover}.kb-catmgmt-new-right{flex:1;display:flex;flex-direction:column;gap:10px}.kb-catmgmt-new-right input{padding:8px 12px;border:1px solid #E2E8F0;border-radius:8px;font-size:13px}.kb-catmgmt-new-colors{display:flex;gap:8px}.kb-catmgmt-color-dot{width:24px;height:24px;border-radius:50%;border:2px solid transparent;cursor:pointer;transition:all .15s}.kb-catmgmt-color-dot.active{border-color:#0f172a;transform:scale(1.15)}.kb-catmgmt-new-actions{display:flex;gap:8px}.kb-catmgmt-btn-primary{padding:6px 16px;border:none;border-radius:6px;background:#4f46e5;color:#fff;font-size:13px;font-weight:600;cursor:pointer}.kb-catmgmt-btn-primary:hover{background:#4338ca}.kb-catmgmt-btn-secondary{padding:6px 16px;border:1px solid #E2E8F0;border-radius:6px;background:#fff;color:#64748b;font-size:13px;cursor:pointer}.kb-catmgmt-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.kb-catmgmt-card{background:#fff;border-radius:12px;border:1px solid #E2E8F0;overflow:hidden;transition:box-shadow .2s,transform .15s}.kb-catmgmt-card:hover{box-shadow:0 4px 16px #0000000f;transform:translateY(-2px)}.kb-catmgmt-card-thumb{height:120px;display:flex;align-items:center;justify-content:center;overflow:hidden}.kb-catmgmt-card-thumb img{width:100%;height:100%;object-fit:cover;transition:transform .3s}.kb-catmgmt-card:hover .kb-catmgmt-card-thumb img{transform:scale(1.05)}.kb-catmgmt-card-icon{font-size:36px}.kb-catmgmt-card-body{padding:12px 16px}.kb-catmgmt-card-name{font-size:15px;font-weight:700;color:#0f172a;margin-bottom:4px}.kb-catmgmt-card-desc{font-size:12px;color:#64748b;margin-bottom:8px;display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.kb-catmgmt-card-meta{display:flex;align-items:center;gap:8px}.kb-catmgmt-badge{padding:2px 8px;border-radius:4px;font-size:11px;font-weight:500}.kb-catmgmt-dot{width:12px;height:12px;border-radius:50%}.kb-catmgmt-card-actions{display:flex;align-items:center;justify-content:flex-end;gap:6px;padding:8px 16px 16px}.kb-catmgmt-action-btn{display:flex;align-items:center;gap:4px;padding:6px 10px;border:1px solid #E2E8F0;border-radius:6px;background:#fff;color:#64748b;font-size:11px;font-weight:500;cursor:pointer;transition:all .15s}.kb-catmgmt-action-btn:hover{background:#f8fafc;border-color:#cbd5e1}.kb-catmgmt-action-btn.danger{border-color:#fee2e2;color:#ef4444}.kb-catmgmt-action-btn.danger:hover{background:#fef2f2}.kb-catmgmt-edit-form{display:flex;flex-direction:column;gap:8px}.kb-catmgmt-edit-form input{padding:6px 10px;border:1px solid #E2E8F0;border-radius:6px;font-size:13px}.kb-catmgmt-edit-actions{display:flex;gap:4px}.kb-catmgmt-edit-image-row{display:flex;align-items:center;gap:8px}.kb-catmgmt-edit-thumb-preview{width:32px;height:32px;border-radius:6px;object-fit:cover;border:1px solid #E2E8F0}.kb-catmgmt-btn-sm{padding:4px 10px;border:1px solid #E2E8F0;border-radius:4px;background:#fff;font-size:11px;cursor:pointer}.kb-catmgmt-btn-sm.primary{background:#4f46e5;color:#fff;border-color:#4f46e5}@media(max-width:1024px){.kb-catmgmt-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:640px){.kb-catmgmt-grid{grid-template-columns:1fr}.kb-catmgmt-new-form{flex-direction:column}}.automate-page{display:flex;height:100%}.at-sidebar{width:240px;min-width:240px;border-right:1px solid #e5e7eb;background:#fff;display:flex;flex-direction:column}.at-sidebar-header{padding:20px 16px 12px}.at-sidebar-header h2{font-size:16px;font-weight:600;color:#1a1a2e;margin:0 0 4px}.at-sidebar-header p{font-size:12px;color:#9ca3af;margin:0}.at-nav{padding:8px}.at-nav-item{display:flex;align-items:flex-start;gap:10px;width:100%;padding:12px;border:none;background:none;text-align:left;border-radius:8px;cursor:pointer;transition:all .15s;margin-bottom:4px}.at-nav-item:hover{background:#f9fafb}.at-nav-item.active{background:#eff6ff}.at-nav-icon{font-size:18px;margin-top:1px}.at-nav-label{font-size:13px;font-weight:500;color:#1a1a2e;display:block}.at-nav-item.active .at-nav-label{color:#2c5cc5}.at-nav-desc{font-size:11px;color:#9ca3af;display:block;margin-top:2px;line-height:1.4}.at-content{flex:1;overflow-y:auto;background:#f9fafb}.at-section{padding:24px}.at-section-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:20px}.at-section-header h3{font-size:18px;font-weight:600;color:#1a1a2e;margin:0 0 4px}.at-desc{font-size:13px;color:#6b7280;margin:0}.at-list{display:flex;flex-direction:column;gap:8px}.at-card{background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:14px 18px;display:flex;align-items:center;justify-content:space-between;gap:12px;transition:border-color .15s}.at-card:hover{border-color:#93c5fd}.at-card.disabled{opacity:.55}.at-card-left{display:flex;align-items:flex-start;gap:12px;flex:1;min-width:0}.at-card-title{font-size:14px;font-weight:500;color:#1a1a2e}.at-card-meta{display:flex;align-items:center;gap:8px;margin-top:4px;font-size:12px;color:#9ca3af}.at-card-content{font-size:12px;color:#6b7280;margin-top:4px;line-height:1.5;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:400px}.at-card-actions{display:flex;gap:6px;flex-shrink:0}.at-type-badge{padding:2px 8px;border-radius:4px;font-size:11px;font-weight:500;color:#fff;display:inline-block}.at-trigger{font-size:11px;color:#6b7280;background:#f3f4f6;padding:1px 6px;border-radius:3px}.at-form-card{background:#fff;border:1px solid #2c5cc5;border-radius:10px;padding:20px;margin-bottom:16px}.at-form-card h4{font-size:15px;font-weight:600;color:#1a1a2e;margin:0 0 14px}.at-form{display:flex;flex-direction:column;gap:12px}.at-form-row{display:flex;gap:12px}.at-field{display:flex;flex-direction:column;gap:4px;flex:1}.at-field.small{max-width:140px}.at-field label{font-size:12px;font-weight:500;color:#374151}.at-hint{font-weight:400;color:#9ca3af;margin-left:4px}.at-field input,.at-field textarea,.at-field select{padding:8px 12px;border:1px solid #e5e7eb;border-radius:6px;font-size:13px;outline:none;transition:border .15s;background:#fff}.at-field input:focus,.at-field textarea:focus,.at-field select:focus{border-color:#2c5cc5}.at-form-actions{display:flex;gap:8px;margin-top:4px}.toggle{position:relative;display:inline-flex;align-items:center;cursor:pointer}.toggle-slider{width:40px;height:22px;background:#d1d5db;border-radius:11px;position:relative;transition:background .2s}.toggle-slider:after{content:"";position:absolute;top:2px;left:2px;width:18px;height:18px;background:#fff;border-radius:50%;transition:transform .2s}.toggle input:checked+.toggle-slider:after{transform:translate(18px)}.toggle.small .toggle-slider{width:36px;height:20px}.toggle.small .toggle-slider:after{width:16px;height:16px}.toggle.small input:checked+.toggle-slider:after{transform:translate(16px)}.btn-primary:disabled{background:#93c5fd;cursor:not-allowed}.at-empty{text-align:center;padding:40px 20px;color:#9ca3af;font-size:13px}.at-triggers-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:20px}.at-trigger-card{background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:16px;display:flex;flex-direction:column;gap:8px;position:relative}.at-trigger-icon{width:36px;height:36px;border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:18px}.at-trigger-card h4{font-size:13px;font-weight:600;color:#1a1a2e;margin:0}.at-trigger-card p{font-size:11px;color:#6b7280;margin:0;line-height:1.5}.at-trigger-count{position:absolute;top:12px;right:12px;font-size:12px;color:#2c5cc5;background:#eff6ff;padding:2px 8px;border-radius:10px;font-weight:500}.at-bot-placeholder{text-align:center;padding:48px 24px;background:linear-gradient(135deg,#eff6ff,#f5f3ff);border-radius:16px;border:1px solid #e5e7eb}.at-bot-icon{font-size:56px;margin-bottom:16px}.at-bot-placeholder h3{font-size:22px;font-weight:600;color:#1a1a2e;margin:0 0 8px}.at-bot-placeholder>p{font-size:14px;color:#6b7280;margin:0 0 32px}.at-bot-features{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:32px;text-align:center}.at-bot-feature{background:#fff;border-radius:12px;padding:20px 12px;border:1px solid #e5e7eb}.at-bot-feature-icon{font-size:28px;display:block;margin-bottom:8px}.at-bot-feature h4{font-size:13px;font-weight:600;color:#1a1a2e;margin:0 0 4px}.at-bot-feature p{font-size:11px;color:#6b7280;margin:0;line-height:1.4}.at-copilot-cards{display:flex;flex-direction:column;gap:8px}.at-copilot-card{background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:16px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px}.at-copilot-card h4{font-size:14px;font-weight:500;color:#1a1a2e;margin:0 0 2px}.at-copilot-card:hover{border-color:#93c5fd}.channels-page{padding:var(--spacing-lg, 24px);max-width:1000px}.channel-grid{display:flex;flex-direction:column;gap:12px}.channel-card{display:flex;align-items:center;gap:16px;background:var(--bg-card, #fff);border:1px solid #e5e7eb;border-radius:var(--radius-md, 8px);padding:16px 20px;cursor:pointer;transition:all .15s}.channel-card:hover{border-color:var(--action-primary, #2c5cc5);box-shadow:var(--shadow-sm)}.channel-card-icon{width:48px;height:48px;border-radius:var(--radius-md, 8px);background:#f3f4f6;display:flex;align-items:center;justify-content:center;flex-shrink:0}.channel-card-body{flex:1}.channel-card-body h4{font-size:var(--font-size-md, 14px);font-weight:600}.channel-card-body p{font-size:var(--font-size-sm, 12px);color:#9ca3af;margin-top:2px}.channel-card-right{display:flex;align-items:center;gap:12px}.ch-status{display:inline-flex;align-items:center;gap:4px;font-size:12px;padding:3px 10px;border-radius:12px;font-weight:500}.ch-status.connected{background:#ecfdf5;color:#059669}.ch-status.needs-setup{background:#fef2f2;color:#dc2626}.btn-back{border:none;background:none;color:var(--action-primary, #2c5cc5);cursor:pointer;font-size:var(--font-size-base, 13px);padding:0}.btn-back:hover{text-decoration:underline}.ch-detail-card{background:var(--bg-card, #fff);border:1px solid #e5e7eb;border-radius:var(--radius-md, 8px);padding:24px;margin-top:16px}.ch-tabs{display:flex;gap:4px;margin-top:12px}.ch-tab{padding:6px 16px;font-size:var(--font-size-base, 13px);border:1px solid #e5e7eb;border-radius:var(--radius-sm, 4px);background:#fff;cursor:pointer;transition:all .15s}.ch-tab.active{background:var(--action-primary-bg, #e5f2fd);border-color:var(--action-primary, #2c5cc5);color:var(--action-primary);font-weight:600}.code-block{position:relative;background:#1e293b;color:#e2e8f0;border-radius:var(--radius-md, 8px);padding:16px;margin:12px 0;overflow-x:auto}.code-block pre{margin:0}.code-block code{font-size:12px;line-height:1.6;font-family:SF Mono,monospace}.btn-copy{position:absolute;top:8px;right:8px;padding:4px 10px;font-size:11px;background:#ffffff1a;color:#e2e8f0;border:1px solid rgba(255,255,255,.2);border-radius:var(--radius-sm, 4px);cursor:pointer;display:flex;align-items:center;gap:4px}.btn-copy:hover{background:#fff3}.spa-tabs{display:flex;gap:4px;margin:12px 0}.spa-tab{padding:4px 12px;font-size:12px;border:1px solid #e5e7eb;border-radius:var(--radius-sm, 4px);cursor:pointer;background:#f9fafb}.spa-tab:first-child{background:var(--action-primary-bg);border-color:var(--action-primary);color:var(--action-primary);font-weight:600}.verify-row{display:flex;align-items:center;gap:12px;margin-top:8px}.settings-page{display:flex;height:100%}.settings-sidebar{width:200px;min-width:200px;border-right:1px solid #e5e7eb;background:#fff;display:flex;flex-direction:column;overflow-y:auto}.sp-sidebar-header{padding:16px 16px 8px}.sp-sidebar-header h2{font-size:var(--font-size-md);font-weight:600;color:#1a1a2e;margin:0}.sp-nav{flex:1}.sp-nav-group{margin-bottom:2px}.sp-nav-group-header{display:flex;align-items:center;gap:8px;width:100%;padding:10px 16px;border:none;background:none;cursor:pointer;font-size:var(--font-size-base);font-weight:600;color:#374151;transition:color .15s}.sp-nav-group-header:hover{color:#2c5cc5}.sp-nav-icon{font-size:14px}.sp-nav-arrow{margin-left:auto;font-size:10px;color:#9ca3af}.sp-nav-items{padding-bottom:4px}.sp-nav-item{display:block;width:100%;padding:8px 16px 8px 40px;border:none;background:none;text-align:left;font-size:13px;color:#6b7280;cursor:pointer;transition:all .1s}.sp-nav-item:hover{color:#2c5cc5;background:#f9fafb}.sp-nav-item.active{color:#2c5cc5;background:#eff6ff;font-weight:500;border-right:3px solid #2c5cc5}.settings-content{flex:1;overflow-y:auto;background:#f9fafb}.sp-section{padding:24px;max-width:900px}.sp-title{font-size:var(--font-size-xl);font-weight:600;color:#1a1a2e;margin:0 0 6px}.sp-desc{font-size:13px;color:#6b7280;margin-bottom:20px;line-height:1.6}.sp-subtitle{font-size:14px;font-weight:600;color:#374151;margin:0 0 10px}.sp-form{display:flex;flex-direction:column;gap:16px;max-width:500px}.sp-field{display:flex;flex-direction:column;gap:6px}.sp-field label{font-size:13px;font-weight:500;color:#374151}.sp-field input,.sp-field textarea,.sp-select{padding:8px 12px;border:1px solid #e5e7eb;border-radius:6px;font-size:13px;outline:none;transition:border .15s;background:#fff}.sp-field input:focus,.sp-field textarea:focus{border-color:#2c5cc5}.sp-field.inline{flex-direction:row;align-items:center;gap:8px}.sp-num-input{width:80px!important}.sp-textarea{width:100%;resize:vertical;min-height:60px}.sp-avatar-row{display:flex;align-items:center;gap:12px}.sp-avatar{width:48px;height:48px;border-radius:50%;background:linear-gradient(135deg,#2c5cc5,#3b82f6);color:#fff;display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:600}.sp-save{margin-top:8px}.sp-fieldset{margin-bottom:24px;padding-bottom:24px;border-bottom:1px solid #f3f4f6}.sp-radio-group{display:flex;flex-wrap:wrap;gap:10px}.sp-radio-card{display:flex;align-items:center;gap:8px;padding:10px 14px;border:1.5px solid #e5e7eb;border-radius:8px;cursor:pointer;font-size:13px;color:#374151;transition:all .15s;min-width:120px}.sp-radio-card input{display:none}.sp-radio-card:hover{border-color:#93c5fd}.sp-radio-card.active{border-color:#2c5cc5;background:#eff6ff;color:#2c5cc5;font-weight:500}.sp-radio-card.small{min-width:100px}.sp-radio-preview{font-size:16px;line-height:1}.sp-color-row{display:flex;align-items:center;justify-content:space-between;padding:10px 14px;border:1px solid #e5e7eb;border-radius:8px;margin-bottom:8px;background:#fff}.sp-color-row span{font-size:13px;color:#374151}.sp-color-input{width:36px;height:36px;border:2px solid #e5e7eb;border-radius:6px;cursor:pointer;padding:0}.sp-code-block{background:#1a1a2e;color:#a5b4fc;padding:16px;border-radius:8px;font-family:SF Mono,Menlo,Consolas,monospace;font-size:12px;line-height:1.7;white-space:pre-wrap;word-break:break-all;overflow-x:auto;position:relative}.sp-two-col{display:flex;gap:24px;max-width:none}.sp-col-main{flex:1;min-width:0;max-width:480px}.sp-col-preview{width:320px;flex-shrink:0}.sp-preview-label{font-size:12px;color:#9ca3af;margin-bottom:8px;text-align:center;font-weight:500}.sp-toggle-card{background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:16px 20px;margin-bottom:12px}.sp-toggle-main{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.sp-toggle-card h4{font-size:14px;font-weight:600;color:#1a1a2e;margin:0 0 4px}.sp-toggle-desc{font-size:12px;color:#6b7280;margin:0;line-height:1.6}.toggle{position:relative;display:inline-flex;align-items:center;gap:8px;cursor:pointer}.toggle input{display:none}.toggle-slider{width:44px;height:24px;background:#d1d5db;border-radius:12px;position:relative;transition:background .2s}.toggle-slider:after{content:"";position:absolute;top:2px;left:2px;width:20px;height:20px;background:#fff;border-radius:50%;transition:transform .2s}.toggle input:checked+.toggle-slider{background:#2c5cc5}.toggle input:checked+.toggle-slider:after{transform:translate(20px)}.toggle-label{font-size:12px;color:#6b7280;min-width:16px}.sp-btn-row{display:flex;gap:8px;margin-top:16px}.btn-primary{padding:8px 16px;background:#2c5cc5;color:#fff;border:none;border-radius:6px;font-size:13px;font-weight:500;cursor:pointer;transition:background .15s}.btn-primary:hover{background:#2450a8}.btn-outline{padding:8px 16px;background:#fff;color:#374151;border:1px solid #e5e7eb;border-radius:6px;font-size:13px;cursor:pointer}.btn-outline:hover{background:#f9fafb}.btn-ghost{padding:4px 10px;background:none;border:1px solid #e5e7eb;border-radius:4px;font-size:12px;color:#6b7280;cursor:pointer}.btn-ghost:hover{background:#f3f4f6}.btn-danger-sm{padding:4px 10px;background:#fef2f2;border:1px solid #fecaca;border-radius:4px;color:#dc2626;font-size:12px;cursor:pointer}.btn-link{background:none;border:none;color:#2c5cc5;font-size:13px;cursor:pointer;margin-left:8px}.data-list{display:flex;flex-direction:column;gap:8px;margin-top:12px}.data-card{background:#fff;border:1px solid #e5e7eb;border-radius:8px;padding:12px 16px;display:flex;align-items:center;justify-content:space-between;gap:12px}.data-card-main{display:flex;align-items:center;gap:10px;flex:1;min-width:0}.data-card-icon{font-size:18px}.data-card-title{font-size:13px;font-weight:500;color:#1a1a2e}.data-card-sub{font-size:12px;color:#9ca3af;display:flex;align-items:center;gap:6px;margin-top:2px}.card-actions{display:flex;gap:6px}.member-avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:600;flex-shrink:0}.role-badge{padding:1px 6px;border-radius:4px;font-size:11px;font-weight:500}.role-badge.admin{background:#fef3c7;color:#d97706}.role-badge.agent{background:#eff6ff;color:#2c5cc5}.status-dot{width:6px;height:6px;border-radius:50%;display:inline-block}.status-dot.online{background:#10b981}.status-dot.busy{background:#f59e0b}.status-dot.offline{background:#d1d5db}.reply-form{background:#fff;border:1px solid #e5e7eb;border-radius:8px;padding:14px;display:flex;flex-direction:column;gap:8px;margin-bottom:16px}.reply-form input,.reply-form textarea{padding:8px 10px;border:1px solid #e5e7eb;border-radius:6px;font-size:13px;outline:none}.reply-form input:focus,.reply-form textarea:focus{border-color:#2c5cc5}.reply-form-row{display:flex;gap:6px;align-items:center}.reply-preview{font-size:12px;color:#6b7280;margin-top:2px}.reply-edit{display:flex;flex-direction:column;gap:6px;width:100%}.reply-edit input,.reply-edit textarea{padding:6px 10px;border:1px solid #2c5cc5;border-radius:6px;font-size:13px;outline:none}.cat-badge{margin-left:8px;background:#eff6ff;color:#2c5cc5;padding:1px 6px;border-radius:4px;font-size:11px;font-weight:400}.inline-form{display:flex;gap:8px;margin-bottom:12px}.inline-form input{flex:1;padding:8px 10px;border:1px solid #e5e7eb;border-radius:6px;font-size:13px;outline:none}.add-agent-form{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:12px}.add-agent-form input{padding:8px 10px;border:1px solid #e5e7eb;border-radius:6px;font-size:13px;outline:none;flex:1;min-width:120px}.section-title{font-size:14px;font-weight:600;color:#1a1a2e;margin:20px 0 8px;display:flex;align-items:center}.empty-hint{text-align:center;padding:24px;color:#9ca3af;font-size:13px}.color-dot{width:32px;height:32px;border-radius:50%;cursor:pointer;transition:transform .15s}.sp-toast{position:fixed;top:20px;left:50%;transform:translate(-50%);padding:10px 20px;border-radius:8px;font-size:13px;font-weight:500;display:flex;align-items:center;gap:8px;box-shadow:0 4px 16px #0000001f;z-index:10000;animation:spToastIn .3s ease-out}.sp-toast.success{background:#ecfdf5;color:#047857;border:1px solid #a7f3d0}.sp-toast.error{background:#fef2f2;color:#dc2626;border:1px solid #fecaca}@keyframes spToastIn{0%{opacity:0;transform:translate(-50%) translateY(-10px)}to{opacity:1;transform:translate(-50%) translateY(0)}}.sp-readonly{background:#f9fafb!important;color:#6b7280!important;cursor:not-allowed}.member-email{color:#9ca3af;font-size:11px}.btn-primary:disabled{opacity:.6;cursor:not-allowed}.sp-card{background:#fff;border:1px solid #e5e7eb;border-radius:var(--radius-md, 8px);padding:20px;margin-bottom:16px}.sp-card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.sp-card-header .sp-subtitle{margin:0}.sp-table{width:100%;border-collapse:collapse;font-size:13px;margin-top:12px}.sp-table th{text-align:left;padding:10px 12px;font-weight:600;color:#6b7280;font-size:12px;text-transform:uppercase;letter-spacing:.05em;border-bottom:2px solid #e5e7eb;background:#f9fafb}.sp-table td{padding:10px 12px;color:#374151;border-bottom:1px solid #f3f4f6;vertical-align:middle}.sp-table tbody tr:hover{background:#f9fafb}.member-cell{display:flex;align-items:center;gap:10px}.role-pill{padding:2px 8px;border-radius:var(--radius-pill, 16px);font-size:11px;font-weight:500}.role-pill.admin{background:#fef3c7;color:#d97706}.role-pill.agent{background:#eff6ff;color:#2c5cc5}.role-pill.supervisor{background:#f0fdf4;color:#16a34a}.role-pill.analyst{background:#faf5ff;color:#7c3aed}.status-dot-inline{width:8px;height:8px;border-radius:50%;display:inline-block;margin-right:6px}.status-dot-inline.online{background:var(--status-online, #2fc774)}.status-dot-inline.busy{background:var(--status-away, #f8ab3a)}.status-dot-inline.offline{background:var(--status-offline, #a0b0c0)}.sp-toggle-row{display:flex;align-items:center;justify-content:space-between;padding:12px 0;border-bottom:1px solid #f3f4f6}.sp-toggle-row:last-of-type{border-bottom:none}.sp-toggle-row span{font-size:13px;color:#374151}.sp-tabs{display:flex;gap:2px;border-bottom:1px solid #e5e7eb;margin-bottom:20px}.sp-tab{padding:10px 16px;font-size:13px;font-weight:500;color:#6b7280;background:none;border:none;border-bottom:2px solid transparent;cursor:pointer;transition:all .15s;margin-bottom:-1px}.sp-tab:hover{color:#374151}.sp-tab.active{color:#2c5cc5;border-bottom-color:#2c5cc5}.sp-widget-layout{display:flex;gap:24px}.sp-widget-form{flex:1;min-width:0;max-width:520px}.sp-widget-preview{width:380px;flex-shrink:0}.sp-preview-area{border:1px solid #e5e7eb;border-radius:16px;background:#f0f2f5;height:580px;overflow:hidden;position:sticky;top:24px;box-shadow:0 4px 24px #00000014}.sp-preview-iframe{width:100%;height:100%;border:none;border-radius:16px;display:block}.sp-hours-row{display:flex;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid #f3f4f6}.sp-hours-row.off{opacity:.5}.sp-day-label{width:40px;font-size:13px;font-weight:500;color:#374151}.sp-off-label{font-size:13px;color:#9ca3af}.sp-time-select{width:100px}.add-agent-form .sp-select{flex:1;min-width:120px}.sp-radio-group{display:flex;flex-direction:column;gap:10px}.sp-radio-card{display:flex;align-items:flex-start;gap:12px;padding:14px 16px;border:2px solid #e5e7eb;border-radius:var(--radius-md, 8px);cursor:pointer;transition:border-color .15s,background .15s}.sp-radio-card:hover{border-color:#c5d0e0;background:#fafbff}.sp-radio-card.active{border-color:var(--action-primary, #2c5cc5);background:var(--action-primary-bg, #e5f2fd)}.sp-radio-card input[type=radio]{margin-top:3px;accent-color:var(--action-primary, #2c5cc5)}.sp-field-inline{display:flex;align-items:center;gap:10px}.sp-num-input{width:80px;text-align:center}.sp-field-hint{font-size:var(--font-size-sm, 12px);color:#9ca3af}.toggle{position:relative;display:inline-block;width:40px;height:22px;flex-shrink:0}.toggle input{opacity:0;width:0;height:0}.toggle-slider{position:absolute;cursor:pointer;inset:0;background:#d1d5db;border-radius:22px;transition:.2s}.toggle-slider:before{content:"";position:absolute;height:16px;width:16px;left:3px;bottom:3px;background:#fff;border-radius:50%;transition:.2s}.toggle input:checked+.toggle-slider{background:var(--action-primary, #2c5cc5)}.toggle input:checked+.toggle-slider:before{transform:translate(18px)}.sp-toggle-desc{font-size:var(--font-size-sm, 12px);color:#9ca3af;margin-top:2px}.color-picker-row{display:flex;gap:8px}.color-dot{width:24px;height:24px;border-radius:50%;cursor:pointer;transition:transform .1s}.color-dot:hover{transform:scale(1.15)}.sp-color-input{width:36px;height:36px;padding:2px;border:1px solid #e5e7eb;border-radius:var(--radius-sm, 4px);cursor:pointer;background:none}.sp-logo-upload{display:flex;align-items:center;gap:16px}.sp-logo-placeholder{width:64px;height:64px;border:2px dashed #d1d5db;border-radius:var(--radius-md, 8px);display:flex;flex-direction:column;align-items:center;justify-content:center;font-size:10px;color:#9ca3af;gap:2px}.sp-logo-icon{font-size:24px}.inline-form{display:flex;gap:8px;align-items:center;margin-bottom:12px}.inline-form input[type=text]{flex:1}.data-list{display:flex;flex-direction:column;gap:0;margin-top:12px}.data-card{display:flex;align-items:center;justify-content:space-between;padding:10px 12px;border-bottom:1px solid #f3f4f6}.data-card:last-child{border-bottom:none}.data-card-main{display:flex;align-items:center;gap:10px}.data-card-title{font-size:var(--font-size-base, 13px);font-weight:500}.data-card-icon{flex-shrink:0}.card-actions{display:flex;align-items:center;gap:10px}.btn-danger-sm{padding:4px 10px;font-size:12px;border:1px solid #fecaca;border-radius:var(--radius-sm, 4px);background:#fef2f2;color:#dc2626;cursor:pointer;transition:all .15s}.btn-danger-sm:hover{background:#fee2e2}.btn-ghost{padding:4px 10px;font-size:12px;border:none;background:none;color:var(--action-primary, #2c5cc5);cursor:pointer;text-decoration:underline}.empty-hint{text-align:center;padding:24px;color:#9ca3af;font-size:var(--font-size-base, 13px)}.sp-subtitle{font-size:var(--font-size-md, 14px);font-weight:600;color:var(--text-primary, #12344d);margin-bottom:12px}.sp-desc{font-size:var(--font-size-base, 13px);color:var(--text-secondary, #475867);margin-bottom:12px}.sp-role-tabs{display:flex;gap:4px;margin-bottom:16px;border-bottom:1px solid #e5e7eb;padding-bottom:8px}.sp-role-tab{padding:6px 14px;font-size:var(--font-size-base, 13px);border:none;background:none;cursor:pointer;border-radius:var(--radius-sm, 4px);color:#6b7280;transition:all .15s}.sp-role-tab:hover{background:#f3f4f6}.sp-role-tab.active{background:var(--action-primary-bg, #e5f2fd);color:var(--action-primary, #2c5cc5);font-weight:600}.sp-perm-table input[type=checkbox]{width:18px;height:18px;accent-color:var(--action-primary, #2c5cc5);cursor:pointer}.sp-perm-table td,.sp-perm-table th{text-align:center}.sp-perm-table td:first-child,.sp-perm-table th:first-child{text-align:left}.sp-textarea{width:100%;padding:10px 12px;border:1px solid #e5e7eb;border-radius:var(--radius-sm, 4px);font-family:var(--font-family);font-size:var(--font-size-base, 13px);line-height:1.5;resize:vertical}.sp-textarea:focus{outline:none;border-color:var(--action-primary, #2c5cc5);box-shadow:0 0 0 2px var(--action-primary-bg, #e5f2fd)}.sp-checkbox-group{display:flex;flex-wrap:wrap;gap:8px}.sp-checkbox-item{display:flex;align-items:center;gap:6px;padding:4px 10px;border:1px solid #e5e7eb;border-radius:var(--radius-sm, 4px);font-size:var(--font-size-sm, 12px);cursor:pointer;transition:background .15s}.sp-checkbox-item:hover{background:#f9fafb}.sp-checkbox-item input[type=checkbox]{accent-color:var(--action-primary, #2c5cc5)}.sp-mobile-menu-btn{display:none;align-items:center;gap:6px;position:sticky;top:0;z-index:20;padding:12px 16px;background:#fff;border:none;border-bottom:1px solid #e5e7eb;font-size:14px;font-weight:600;color:#374151;cursor:pointer;width:100%;text-align:left}.sp-mobile-menu-btn:hover{background:#f9fafb}.sp-sidebar-overlay{display:none}@media(max-width:1024px){.sp-widget-preview{width:300px}.sp-col-preview{width:260px}}@media(max-width:768px){.settings-page{flex-direction:column;position:relative}.settings-sidebar{display:none;position:fixed;top:0;left:0;bottom:0;width:260px;z-index:100;box-shadow:4px 0 24px #00000026;animation:spSlideIn .2s ease-out}.settings-sidebar.mobile-open{display:flex}.sp-sidebar-overlay{display:none;position:fixed;inset:0;background:#0000004d;z-index:99}.sp-sidebar-overlay.active{display:block}@keyframes spSlideIn{0%{transform:translate(-100%)}to{transform:translate(0)}}.sp-mobile-menu-btn{display:flex}.settings-content{flex:1;width:100%}.sp-section{padding:16px;max-width:100%}.sp-widget-layout,.sp-two-col{flex-direction:column}.sp-widget-form,.sp-col-main{max-width:100%}.sp-widget-preview,.sp-col-preview{width:100%}.sp-preview-area{height:400px;position:static}.sp-table{display:block;overflow-x:auto;-webkit-overflow-scrolling:touch}.sp-table thead,.sp-table tbody,.sp-table tr{display:table;width:100%;table-layout:fixed}.add-agent-form{flex-direction:column}.add-agent-form input,.add-agent-form .sp-select{min-width:unset;width:100%}.sp-field-inline{flex-wrap:wrap}}@media(max-width:480px){.sp-section{padding:12px}.sp-card{padding:14px}.sp-radio-card{padding:10px 12px}.inline-form{flex-direction:column}.inline-form input{width:100%}.reply-form-row{flex-wrap:wrap}.sp-hours-row{flex-wrap:wrap;gap:6px}.color-picker-row{flex-wrap:wrap}}.analytics-page{padding:24px}.analytics-page .page-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:24px}.analytics-page .page-header h1{font-size:24px;font-weight:700;margin:0}.analytics-page .page-desc{color:#6b7280;font-size:14px;margin-top:4px}.an-header-right{display:flex;gap:8px;align-items:center}.an-date-select{padding:6px 12px;border:1px solid #e5e7eb;border-radius:8px;font-size:13px}.an-tabs{display:flex;gap:4px;background:#f3f4f6;border-radius:10px;padding:4px;margin-bottom:24px}.an-tab{padding:8px 16px;border:none;background:transparent;font-size:13px;cursor:pointer;border-radius:8px;transition:all .2s;color:#6b7280}.an-tab.active{background:#fff;color:#111;box-shadow:0 1px 4px #00000014;font-weight:600}.an-loading{text-align:center;color:#9ca3af;padding:24px;font-size:14px}.an-kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin-bottom:24px}.an-kpi-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:20px;display:flex;gap:16px;align-items:flex-start}.an-kpi-icon{width:40px;height:40px;border-radius:10px;background:#f0f5ff;display:flex;align-items:center;justify-content:center;flex-shrink:0}.an-kpi-body{flex:1}.an-kpi-label{font-size:13px;color:#6b7280;margin-bottom:4px}.an-kpi-value{font-size:24px;font-weight:700;color:#111}.an-kpi-trend{font-size:12px;margin-top:4px;display:flex;gap:4px;align-items:center}.an-kpi-trend.up{color:#16a34a}.an-kpi-trend.down{color:#dc2626}.an-kpi-trend.neutral{color:#9ca3af}.an-chart-row{display:grid;grid-template-columns:1fr;gap:16px}.an-chart-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:20px}.an-chart-card h4{font-size:15px;font-weight:600;margin:0 0 16px}.an-summary-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.an-summary-item{display:flex;justify-content:space-between;padding:10px 12px;background:#f9fafb;border-radius:8px}.an-summary-label{font-size:13px;color:#6b7280}.an-summary-val{font-size:15px;font-weight:600}.an-realtime-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.an-realtime-live{color:#16a34a;font-size:14px;font-weight:600}.an-realtime-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px}.an-realtime-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:24px;text-align:center;border-top:3px solid}.an-realtime-val{font-size:36px;font-weight:700}.an-realtime-label{font-size:13px;color:#6b7280;margin-top:4px}.an-pct-bar{display:flex;align-items:center;gap:8px}.an-pct-bar .an-pct-fill{height:8px;border-radius:4px;background:#2c5cc5;flex-shrink:0;min-width:4px}.an-pct-bar span{font-size:12px;color:#6b7280}.an-empty-chart{text-align:center;color:#9ca3af;padding:40px;font-size:14px}.campaigns-page{padding:24px}.campaigns-page .page-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:24px}.campaigns-page .page-header h1{font-size:24px;font-weight:700;margin:0}.campaigns-page .page-desc{color:#6b7280;font-size:14px;margin-top:4px}.cp-loading{text-align:center;color:#9ca3af;padding:24px}.cp-empty{text-align:center;padding:40px 24px;color:#9ca3af;font-size:14px}.cp-table{width:100%;border-collapse:collapse;background:#fff;border:1px solid #e5e7eb;border-radius:10px;overflow:hidden}.cp-table thead{background:#f9fafb}.cp-table th{padding:10px 14px;font-size:12px;font-weight:600;color:#6b7280;text-align:left;border-bottom:1px solid #e5e7eb;white-space:nowrap}.cp-table td{padding:10px 14px;font-size:13px;border-bottom:1px solid #f3f4f6;vertical-align:middle}.cp-table tbody tr:hover{background:#f8fafc}.cp-table tbody tr:last-child td{border-bottom:none}.cp-name-cell strong{display:block;font-size:14px}.cp-name-cell .cp-subject{font-size:12px;color:#9ca3af}.cp-time-cell{font-size:12px;color:#6b7280;white-space:nowrap}.cp-time-cell span{display:inline-flex;align-items:center;gap:3px}.cp-actions-cell{display:flex;gap:4px}.cp-badge{display:inline-block;padding:2px 8px;border-radius:10px;color:#fff;font-size:11px;font-weight:600;white-space:nowrap}.cp-modal-overlay{position:fixed;inset:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:100}.cp-modal{background:#fff;border-radius:14px;padding:20px;width:440px;max-height:80vh;overflow-y:auto}.cp-modal h3{font-size:17px;margin:0 0 14px}.cp-form{display:flex;flex-direction:column;gap:10px}.cp-form label{font-size:13px;font-weight:500;color:#374151;display:flex;flex-direction:column;gap:3px}.cp-form input,.cp-form select,.cp-form textarea{padding:7px 10px;border:1px solid #e5e7eb;border-radius:7px;font-size:13px}.cp-form textarea{resize:vertical}.cp-form-row{display:flex;gap:10px}.cp-form-row label{flex:1}.cp-modal-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:14px}.cp-error{background:#fef2f2;color:#dc2626;border:1px solid #fecaca;border-radius:7px;padding:6px 10px;font-size:12px;margin-bottom:6px}.cp-send-mode{margin-top:2px}.cp-send-mode-label{font-size:13px;font-weight:500;color:#374151;display:block;margin-bottom:4px}.cp-send-mode-options{display:flex;gap:6px}.cp-mode-btn{display:flex;align-items:center;gap:5px;padding:6px 12px;border:1px solid #e5e7eb;border-radius:7px;background:#fff;color:#6b7280;font-size:12px;cursor:pointer;transition:all .15s}.cp-mode-btn:hover{border-color:#2c5cc5;color:#2c5cc5}.cp-mode-btn.active{background:#eef2ff;border-color:#2c5cc5;color:#2c5cc5;font-weight:600}.cp-schedule-picker{display:flex;gap:10px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;padding:10px}.cp-schedule-picker label{flex:1;font-size:12px;font-weight:500;color:#374151;display:flex;flex-direction:column;gap:3px}.cp-schedule-picker input[type=date],.cp-schedule-picker input[type=time]{padding:6px 10px;border:1px solid #e5e7eb;border-radius:7px;font-size:13px;background:#fff}.btn-sm{padding:4px 8px;font-size:12px;border-radius:5px;border:none;cursor:pointer;display:flex;align-items:center;gap:3px}.btn-sm.btn-send{background:#2c5cc5;color:#fff}.btn-sm.btn-send:hover{background:#1e4eb0}.btn-sm.btn-edit{background:#f3f4f6;color:#374151}.btn-sm.btn-edit:hover{background:#e5e7eb}.btn-sm.btn-del{background:#f3f4f6;color:#6b7280}.btn-sm.btn-del:hover{background:#fef2f2;color:#dc2626}.cp-logs-section{margin-top:32px}.cp-logs-section h2{font-size:16px;font-weight:600;margin:0 0 12px}.cp-logs-empty{text-align:center;padding:24px;color:#9ca3af;font-size:13px;background:#fff;border:1px solid #e5e7eb;border-radius:10px}.cp-log-ok{display:inline-flex;align-items:center;gap:3px;color:#16a34a;font-size:12px;font-weight:600}.cp-log-fail{display:inline-flex;align-items:center;gap:3px;color:#dc2626;font-size:12px;font-weight:600}.cp-log-num{font-weight:600;font-size:13px}.cp-log-num.ok{color:#16a34a}.cp-log-num.fail{color:#dc2626}.cp-log-msg{font-size:12px;color:#6b7280;max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@font-face{font-family:Inter;font-style:normal;font-weight:400 700;font-display:swap;src:url(/static/cdn/fonts/inter/Inter-Variable.woff2) format("woff2")}.help-center{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;min-height:100vh;background:#f7f9fc;color:#1e293b;display:flex;flex-direction:column}.hc-topbar{background:#1671f6;padding:24px 0 80px;display:flex;flex-direction:column;align-items:center;width:100%}.hc-topbar-inner{width:1100px;max-width:100%;padding:0 24px;box-sizing:border-box;display:flex;flex-direction:column;gap:40px}.hc-hdr-row{display:flex;align-items:center;justify-content:space-between;width:100%}.hc-logo-group{display:flex;align-items:center;gap:12px}.hc-logo-group .hc-logo-icon{color:#fff}.hc-logo-text{font-size:22px;font-weight:800;color:#fff;letter-spacing:-.3px}.hc-logo-div{width:1px;height:22px;background:#ffffff4d}.hc-logo-help{font-size:18px;font-weight:400;color:#fff}.hc-auth-group{display:flex;align-items:center;gap:12px}.hc-lang-btn{display:flex;align-items:center;gap:6px;padding:6px 14px;border-radius:20px;border:none;background:#fff;color:#1671f6;font-size:13px;font-weight:600;cursor:pointer;font-family:inherit;transition:opacity .2s}.hc-lang-wrapper{position:relative}.hc-lang-dropdown{position:absolute;top:100%;right:0;margin-top:6px;background:#fff;border-radius:10px;box-shadow:0 4px 20px #00000026;min-width:160px;z-index:100;padding:6px 0;overflow:hidden}.hc-lang-option{display:flex;align-items:center;justify-content:space-between;width:100%;padding:10px 16px;border:none;background:transparent;color:#334155;font-size:14px;cursor:pointer;transition:background .15s}.hc-lang-option:hover{background:#f1f5f9}.hc-lang-option.active{color:#1671f6;font-weight:600;background:#eff6ff}.hc-lang-default{font-size:11px;color:#94a3b8;font-weight:400;margin-left:8px}.hc-lang-btn:hover{opacity:.9}.hc-go-btn{display:flex;align-items:center;gap:6px;padding:8px 16px;background:#fff3;border:none;border-radius:4px;font-size:13px;font-weight:600;color:#fff;cursor:pointer;font-family:inherit;transition:all .2s}.hc-go-btn:hover{background:#ffffff4d}.hc-hero-row{display:flex;flex-direction:column;align-items:center;gap:32px;width:100%}.hc-hero-text{font-size:32px;font-weight:700;color:#fff;text-align:center;margin:0;letter-spacing:-.3px}.hc-search-box{position:relative;width:640px;max-width:100%}.hc-search-box input{width:100%;padding:20px 24px 20px 56px;border:none;border-radius:8px;font-size:15px;background:#fff;color:#1e293b;box-shadow:0 8px 24px #0000001f;outline:none;transition:all .2s;font-family:inherit;box-sizing:border-box}.hc-search-box input::placeholder{color:#64748b}.hc-search-box input:focus{box-shadow:0 8px 32px #0000002e}.hc-search-icon{position:absolute;left:24px;top:50%;transform:translateY(-50%);color:#64748b;pointer-events:none}.hc-search-clear{position:absolute;right:16px;top:50%;transform:translateY(-50%);background:#e2e8f0;border:none;width:24px;height:24px;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#64748b;transition:all .15s}.hc-search-clear:hover{background:#cbd5e1}.hc-main-content{width:1100px;max-width:100%;margin:0 auto;padding:48px 24px 80px;box-sizing:border-box;display:flex;flex-direction:column;gap:48px}.hc-faq-section{display:flex;flex-direction:column;gap:16px;width:100%}.hc-faq-header{display:flex;align-items:center;gap:8px}.hc-faq-header .hc-faq-star{color:#94a3b8}.hc-faq-title{font-size:20px;font-weight:800;color:#1e293b;margin:0}.hc-faq-row{display:grid;grid-template-columns:1fr 1fr;gap:24px;width:100%}.hc-faq-item{background:#fff;border-radius:4px;padding:16px 24px;display:flex;align-items:center;justify-content:space-between;cursor:pointer;transition:all .2s;border:none;width:100%;text-align:left;font-family:inherit}.hc-faq-item:hover{background:#f8fafc;box-shadow:0 2px 8px #0000000f}.hc-faq-item-text{font-size:13px;font-weight:600;color:#334155;line-height:1.4}.hc-faq-item .hc-faq-chevron{color:#94a3b8;flex-shrink:0;margin-left:12px}.hc-cat-section{display:flex;flex-direction:column;gap:20px;width:100%}.hc-cat-section-title{font-size:20px;font-weight:800;color:#1e293b;margin:0}.hc-cat-row{display:grid;grid-template-columns:1fr 1fr;gap:24px;width:100%}.hc-cat-card{background:#fff;border-radius:4px;padding:32px;display:flex;align-items:center;gap:20px;cursor:pointer;transition:all .25s cubic-bezier(.4,0,.2,1);border:none;width:100%;text-align:left;box-sizing:border-box}.hc-cat-card:hover{transform:translateY(-2px);box-shadow:0 8px 24px #00000014}.hc-cat-icon-circle{width:72px;height:72px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden}.hc-cat-icon-circle svg,.hc-cat-icon-circle .cat-icon-emoji{font-size:28px}.hc-cat-icon-circle img{width:100%;height:100%;object-fit:contain;border-radius:50%;padding:8px;box-sizing:border-box}.hc-cat-info{display:flex;flex-direction:column;gap:10px;flex:1;min-width:0}.hc-cat-badge{display:inline-flex;padding:4px 8px;border-radius:2px;font-size:11px;font-weight:700;color:#fff;align-self:flex-start}.hc-cat-desc{font-size:13px;font-weight:400;color:#475569;line-height:1.6;margin:0}.hc-footer{background:#fff;display:flex;flex-direction:column;align-items:center;width:100%;margin-top:auto;box-sizing:border-box}.hc-footer-inner{width:1100px;max-width:100%;padding:48px 24px 0;box-sizing:border-box;display:flex;flex-direction:column}.hc-footer-top{display:flex;align-items:center;justify-content:space-between;padding-bottom:48px;width:100%}.hc-footer-top-left{display:flex;flex-direction:column;gap:8px}.hc-footer-top-title{font-size:20px;font-weight:800;color:#1e293b;margin:0}.hc-footer-top-sub{font-size:13px;font-weight:400;color:#64748b;margin:0}.hc-footer-top-right{display:flex;align-items:center;gap:12px}.hc-footer-cta-btn{display:flex;align-items:center;gap:8px;padding:10px 16px;background:#1671f6;border:none;border-radius:6px;font-size:13px;font-weight:600;color:#fff;cursor:pointer;font-family:inherit;transition:all .2s}.hc-footer-cta-btn:hover{background:#1260d6;transform:translateY(-1px);box-shadow:0 4px 12px #1671f64d}.hc-footer-bottom{display:flex;align-items:center;justify-content:space-between;padding:24px 0;border-top:1px solid #E2E8F0;width:100%}.hc-footer-copyright{display:flex;align-items:center;gap:6px;font-size:11px;color:#64748b}.hc-footer-copyright strong{font-weight:600;color:#475569}.hc-footer-powered{font-size:11px;color:#64748b}.hc-search-results-info{max-width:1100px;margin:24px auto 0;padding:0 24px;display:flex;align-items:center;gap:8px;font-size:13px;color:#64748b}.hc-search-results-info strong{color:#1e293b}.hc-clear-filters{background:none;border:none;color:#1671f6;font-size:13px;cursor:pointer;font-weight:500;margin-left:8px}.hc-clear-filters:hover{text-decoration:underline}.hc-articles-section{max-width:1100px;width:100%;margin:40px auto;padding:0 24px;box-sizing:border-box}.hc-section-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.hc-section-title{font-size:20px;font-weight:700;color:#1e293b;display:flex;align-items:center;gap:8px;margin:0}.hc-section-title .hc-back-btn{background:none;border:none;color:#64748b;cursor:pointer;font-size:20px;padding:4px 8px;border-radius:6px;transition:all .15s;display:flex;align-items:center}.hc-section-title .hc-back-btn:hover{background:#f1f5f9;color:#1671f6}.hc-articles-list{display:flex;flex-direction:column;gap:10px}.hc-article-card{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:20px 24px;cursor:pointer;transition:all .2s;display:flex;align-items:flex-start;gap:16px}.hc-article-card:hover{border-color:#c7d2fe;box-shadow:0 4px 12px #0000000a;transform:translate(2px)}.hc-article-icon{width:36px;height:36px;border-radius:10px;background:#f0f4ff;color:#1671f6;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px}.hc-article-body{flex:1;min-width:0}.hc-article-title{font-size:15px;font-weight:600;color:#1e293b;margin-bottom:6px;line-height:1.4}.hc-article-excerpt{font-size:13px;color:#64748b;line-height:1.5;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.hc-article-meta{display:flex;align-items:center;gap:12px;margin-top:8px;font-size:12px;color:#94a3b8}.hc-article-meta .hc-meta-badge{padding:2px 8px;border-radius:4px;font-size:11px;font-weight:500;color:#fff}.hc-article-arrow{color:#cbd5e1;flex-shrink:0;transition:all .2s}.hc-article-card:hover .hc-article-arrow{color:#1671f6;transform:translate(4px)}.hc-article-detail{max-width:1100px;width:100%;margin:32px auto;padding:0 24px;box-sizing:border-box}.hc-detail-nav{display:flex;align-items:center;gap:8px;margin-bottom:24px;font-size:13px;color:#64748b}.hc-detail-nav button{background:none;border:none;color:#1671f6;font-size:13px;cursor:pointer;padding:4px 8px;border-radius:6px;font-weight:500;display:flex;align-items:center;gap:4px;transition:all .15s;font-family:inherit}.hc-detail-nav button:hover{background:#ebf2ff}.hc-detail-card{background:#fff;border:1px solid #e2e8f0;border-radius:16px;padding:40px;box-shadow:0 1px 4px #0000000a}.hc-detail-card h1{font-size:26px;font-weight:700;color:#0f172a;margin-bottom:12px;line-height:1.3}.hc-detail-meta{display:flex;align-items:center;gap:16px;font-size:13px;color:#94a3b8;margin-bottom:28px;padding-bottom:24px;border-bottom:1px solid #f1f5f9}.hc-detail-content{font-size:15px;line-height:1.8;color:#334155;word-break:break-word;overflow-wrap:break-word}.hc-detail-content img{max-width:100%;height:auto;object-fit:contain}.hc-detail-content h2{font-size:20px;font-weight:600;margin:28px 0 12px;color:#0f172a}.hc-detail-content h3{font-size:17px;font-weight:600;margin:24px 0 10px;color:#1e293b}.hc-detail-content h4{font-size:15px;font-weight:600;margin:20px 0 8px;color:#334155}.hc-detail-content code{background:#f1f5f9;padding:2px 6px;border-radius:4px;font-size:13px;color:#e11d48;font-family:SF Mono,Fira Code,monospace}.hc-detail-content strong{font-weight:600;color:#0f172a}.hc-detail-content ul,.hc-detail-content ol{padding-left:20px;margin-bottom:14px}.hc-detail-content li{margin-bottom:6px}.hc-feedback{margin-top:36px;padding-top:28px;border-top:1px solid #f1f5f9;text-align:center}.hc-feedback p{font-size:14px;color:#64748b;margin-bottom:12px;font-weight:500}.hc-feedback-btns{display:flex;justify-content:center;gap:10px}.hc-feedback-btn{display:flex;align-items:center;gap:6px;padding:8px 20px;border-radius:8px;font-size:13px;font-weight:500;cursor:pointer;transition:all .2s;border:1px solid #e2e8f0;background:#fff;color:#475569;font-family:inherit}.hc-feedback-btn:hover{border-color:#1671f6;color:#1671f6;background:#ebf2ff}.hc-feedback-btn.active{background:#1671f6;color:#fff;border-color:#1671f6}.hc-cta{max-width:1100px;margin:48px auto 0;padding:0 24px 48px}.hc-cta-card{background:linear-gradient(135deg,#0d5fd6,#1671f6,#3b8df7);border-radius:18px;padding:40px 48px;display:flex;align-items:center;justify-content:space-between;gap:24px;position:relative;overflow:hidden}.hc-cta-card:before{content:"";position:absolute;top:-50%;right:-20%;width:60%;height:200%;background:radial-gradient(circle,rgba(255,255,255,.06) 0%,transparent 60%)}.hc-cta-text{position:relative;z-index:1}.hc-cta-text h3{color:#fff;font-size:22px;font-weight:700;margin-bottom:6px}.hc-cta-text p{color:#ffffffbf;font-size:14px;margin:0}.hc-cta-btn{position:relative;z-index:1;padding:14px 32px;background:#fff;color:#1671f6;border:none;border-radius:12px;font-size:15px;font-weight:700;cursor:pointer;transition:all .2s;white-space:nowrap;box-shadow:0 4px 16px #0000001f;display:flex;align-items:center;gap:8px;font-family:inherit}.hc-cta-btn:hover{transform:translateY(-2px);box-shadow:0 8px 24px #0000002e}.hc-nav{background:#1671f6;padding:0 32px;height:60px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:100}.hc-nav-logo{display:flex;align-items:center;gap:10px;font-size:18px;font-weight:700;color:#fff;text-decoration:none;cursor:pointer}.hc-nav-logo-icon{width:34px;height:34px;background:#fff3;border-radius:10px;display:flex;align-items:center;justify-content:center;color:#fff}.hc-nav-brand{font-size:20px;font-weight:800;letter-spacing:-.3px}.hc-nav-divider{width:1px;height:20px;background:#ffffff4d}.hc-nav-help{font-size:16px;font-weight:400;opacity:.9}.hc-nav-actions{display:flex;align-items:center;gap:12px}.hc-nav-contact-btn{display:flex;align-items:center;gap:6px;padding:8px 18px;background:#fff3;color:#fff;border:none;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer;transition:all .2s;font-family:inherit}.hc-nav-contact-btn:hover{background:#ffffff4d}.hc-empty{text-align:center;padding:48px 24px;color:#94a3b8}.hc-empty-icon{margin-bottom:16px;color:#cbd5e1}.hc-empty h3{font-size:16px;font-weight:600;color:#64748b;margin-bottom:6px}.hc-empty p{font-size:13px}.hc-simple-footer{text-align:center;padding:24px;color:#94a3b8;font-size:12px;border-top:1px solid #e2e8f0;background:#fff}@media(max-width:768px){.help-center{overflow-x:hidden}.hc-topbar{padding:16px 0 48px}.hc-topbar-inner{gap:20px;padding:0 16px}.hc-hdr-row{flex-direction:column;gap:12px;align-items:center}.hc-auth-group{gap:8px}.hc-hero-text{font-size:22px}.hc-search-box{max-width:100%}.hc-main-content{padding:32px 16px 48px}.hc-faq-row,.hc-cat-row{grid-template-columns:1fr}.hc-cat-card{padding:20px}.hc-cat-icon-circle{width:56px;height:56px}.hc-footer-top{flex-direction:column;gap:20px;text-align:center}.hc-footer-top-right{justify-content:center}.hc-footer-bottom{flex-direction:column;gap:8px;text-align:center}.hc-footer-inner{padding:32px 16px 0}.hc-nav{padding:0 16px}.hc-nav-brand{font-size:16px}.hc-nav-help{font-size:14px}.hc-article-detail{padding:0 16px}.hc-detail-card{padding:20px}.hc-detail-card h1{font-size:22px}.hc-articles-section{padding:0 16px}.hc-article-card{padding:16px}}@media(max-width:480px){.hc-hero-text{font-size:20px}.hc-logo-text{font-size:18px}.hc-lang-btn{padding:5px 10px;font-size:12px}.hc-go-btn{padding:8px 14px;font-size:12px}.hc-nav-contact-btn{padding:6px 12px;font-size:12px}.hc-nav-contact-btn span{display:none}.hc-footer-top-right{flex-direction:column;align-items:center;gap:10px}.hc-footer-cta-btn{width:100%;justify-content:center}.hc-detail-card h1{font-size:18px}.hc-cat-card{padding:16px}.hc-cat-icon-circle{width:48px;height:48px}.hc-section-title{font-size:18px}}.vp-page{display:flex;flex-direction:column;height:100%;background:#fff;font-family:var(--font-sans, "Inter", sans-serif)}.vp-topbar{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;border-bottom:1px solid #eaecef;background:#fff;flex-shrink:0}.vp-count-label{font-size:13px;color:#374151}.vp-count-label strong{color:#1d1d1f;font-weight:600}.vp-topbar-right{display:flex;align-items:center;gap:10px}.vp-updated{font-size:12px;color:#9ca3af}.vp-refresh-btn{display:flex;align-items:center;justify-content:center;width:28px;height:28px;border:1px solid #e5e7eb;border-radius:6px;background:#fff;cursor:pointer;color:#6b7280;transition:all .15s}.vp-refresh-btn:hover{background:#f3f4f6;color:#374151}.vp-table-wrap{flex:1;overflow:auto}.vp-table{width:100%;border-collapse:collapse;font-size:13px}.vp-table thead th{text-align:left;padding:10px 16px;font-size:12px;font-weight:600;color:#6b7280;background:#f9fafb;border-bottom:1px solid #eaecef;white-space:nowrap}.vp-table tbody tr{border-bottom:1px solid #f3f4f6;transition:background .15s}.vp-table tbody tr:hover{background:#fafbfc}.vp-td-visitor{padding:14px 16px;min-width:200px}.vp-visitor-wrap{display:flex;align-items:flex-start;gap:10px}.vp-avatar{position:relative;width:38px;height:38px;border-radius:50%;background:#e0e7ff;display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:600;color:#4f46e5;flex-shrink:0}.vp-online-dot{position:absolute;bottom:0;right:0;width:10px;height:10px;border-radius:50%;background:#22c55e;border:2px solid #fff}.vp-visitor-detail{display:flex;flex-direction:column;gap:2px}.vp-visitor-name{font-size:13px;font-weight:500;color:#1d1d1f;line-height:1.4}.vp-visitor-loc{font-size:12px;color:#6b7280}.vp-visitor-ip{color:#9ca3af}.vp-visitor-icons{display:flex;align-items:center;gap:4px;margin-top:2px}.os-icon{display:block}.vp-td,.vp-td-center,.vp-td-muted,.vp-td-url,.vp-td-actions{padding:14px 16px;color:#374151;vertical-align:middle;white-space:nowrap}.vp-td-muted{color:#9ca3af}.vp-td-center{text-align:left}.vp-visit-count{display:flex;align-items:center;gap:5px;font-size:13px;color:#4b5563}.vp-visit-dot{width:8px;height:8px;border-radius:50%;background:#22c55e;flex-shrink:0}.vp-td-url{max-width:220px;overflow:hidden;text-overflow:ellipsis}.vp-url-link{color:#4f46e5;text-decoration:none;font-size:13px}.vp-url-link:hover{text-decoration:underline}.vp-td-actions{white-space:nowrap}.vp-action-hint{font-size:12px;color:#9ca3af}.vp-loading{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:#9ca3af;font-size:13px}.vp-spinner{width:28px;height:28px;border:3px solid #e5e7eb;border-top-color:#4f46e5;border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.vp-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;color:#9ca3af}.vp-empty-icon{font-size:48px;margin-bottom:8px}.vp-empty h3{font-size:18px;font-weight:700;color:#333;margin:0}.vp-empty p{font-size:14px;color:#9ca3af;margin:0}.drp-root{position:relative;width:100%}.drp-label{font-size:12px;font-weight:500;color:#4a5568;margin-bottom:6px}.drp-trigger{width:100%;display:flex;align-items:center;justify-content:space-between;padding:8px 10px;border:1px solid #e2e8f0;border-radius:8px;font-size:12px;color:#a0aec0;background:#f8fafc;cursor:pointer;text-align:left;transition:border .15s,background .15s;gap:6px}.drp-trigger:hover{border-color:#4f6bf4}.drp-trigger.open{border-color:#4f6bf4;background:#fff}.drp-trigger.has-value{color:#2d3748}.drp-trigger-text{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.drp-cal-icon{flex-shrink:0;color:#a0aec0}.drp-popup{background:#fff;border:1px solid #e2e8f0;border-radius:12px;box-shadow:0 8px 32px #00000024;overflow:hidden;animation:drp-fadein .12s ease}@keyframes drp-fadein{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.drp-range-display{display:flex;align-items:center;gap:12px;padding:12px 20px;border-bottom:1px solid #f0f2f5;font-size:13px}.drp-range-val{flex:1;text-align:center;padding:6px 10px;border-radius:6px;color:#4a5568;font-family:Courier New,monospace;font-size:13px;background:#f8fafc;border:1px solid #e2e8f0;transition:all .15s}.drp-range-val.active{border-color:#4f6bf4;color:#4f6bf4;background:#eef1fd}.drp-range-sep{color:#a0aec0;font-size:16px;flex-shrink:0}.drp-nav-row{display:flex;align-items:center;justify-content:space-between;padding:10px 20px 4px}.drp-nav-group{display:flex;align-items:center;gap:4px}.drp-nav-group.right{flex-direction:row}.drp-nav-btn{background:none;border:none;cursor:pointer;font-size:16px;color:#718096;width:28px;height:28px;border-radius:6px;display:flex;align-items:center;justify-content:center;transition:background .1s,color .1s}.drp-nav-btn:hover{background:#f0f2f5;color:#4f6bf4}.drp-month-title{font-size:14px;font-weight:700;color:#1a202c;padding:0 8px;min-width:100px;text-align:center}.drp-calendars{display:flex;gap:0;padding:8px 20px 12px}.drp-divider{width:1px;background:#f0f2f5;margin:0 16px;flex-shrink:0}.drp-calendar{flex:1}.drp-week-row{display:grid;grid-template-columns:repeat(7,1fr);margin-bottom:4px}.drp-week-label{text-align:center;font-size:12px;color:#a0aec0;font-weight:500;padding:4px 0}.drp-days-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:1px 0}.drp-day{background:none;border:none;cursor:pointer;font-size:13px;color:#2d3748;height:34px;display:flex;align-items:center;justify-content:center;border-radius:0;position:relative;transition:background .1s}.drp-day-other{color:#cbd5e0}.drp-day:hover:not(.drp-day-other):not(.drp-selected){background:#eef1fd;color:#4f6bf4;border-radius:50%;z-index:1}.drp-today:not(.drp-selected){color:#4f6bf4;font-weight:700;border:2px solid #4F6BF4;border-radius:50%}.drp-selected{background:#4f6bf4!important;color:#fff!important;border-radius:50%;z-index:2;font-weight:600}.drp-in-range{background:#e8ecfd;border-radius:0;color:#2d3748}.drp-start:not(.drp-end){border-radius:50% 0 0 50%}.drp-end:not(.drp-start){border-radius:0 50% 50% 0}.drp-days-grid>.drp-in-range:nth-child(7n+1){border-radius:4px 0 0 4px}.drp-days-grid>.drp-in-range:nth-child(7n){border-radius:0 4px 4px 0}.drp-footer{display:flex;align-items:center;justify-content:space-between;padding:10px 20px 14px;border-top:1px solid #f0f2f5}.drp-shortcuts{display:flex;gap:8px}.drp-shortcut-btn{padding:6px 14px;border:1px solid #e2e8f0;border-radius:20px;font-size:12px;font-weight:500;color:#4a5568;background:#fff;cursor:pointer;transition:all .12s}.drp-shortcut-btn:hover{border-color:#4f6bf4;color:#4f6bf4;background:#eef1fd}.drp-footer-right{display:flex;align-items:center;gap:12px}.drp-hint{font-size:12px;color:#a0aec0}.drp-confirm-btn{padding:7px 20px;border:none;border-radius:8px;font-size:13px;font-weight:600;color:#fff;background:#4f6bf4;cursor:pointer;transition:background .15s;letter-spacing:2px}.drp-confirm-btn:hover{background:#3b56d9}.drp-confirm-btn:disabled{background:#cbd5e0;cursor:not-allowed}.history-page{display:flex;height:100%;overflow:hidden;background:#f5f7fa;font-family:Inter,-apple-system,sans-serif}.history-filter-panel{width:260px;min-width:260px;background:#fff;border-right:1px solid #e8ecf0;display:flex;flex-direction:column;transition:min-width .2s,width .2s;overflow:hidden}.history-filter-panel.collapsed{width:48px;min-width:48px}.hf-header{display:flex;align-items:center;justify-content:space-between;padding:16px 16px 12px;border-bottom:1px solid #f0f2f5;flex-shrink:0}.hf-title{font-size:14px;font-weight:600;color:#1a202c}.hf-toggle{background:none;border:none;cursor:pointer;color:#718096;padding:4px;border-radius:6px;display:flex;align-items:center;justify-content:center}.hf-toggle:hover{background:#f5f7fa;color:#1a202c}.hf-body{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:16px}.hf-field{display:flex;flex-direction:column;gap:6px}.hf-field label{font-size:12px;font-weight:500;color:#4a5568}.hf-input-wrap{position:relative;display:flex;align-items:center}.hf-input-wrap input{width:100%;padding:8px 28px 8px 30px;border:1px solid #e2e8f0;border-radius:8px;font-size:13px;color:#2d3748;background:#f8fafc;outline:none;transition:border .15s;box-sizing:border-box}.hf-input-wrap input:focus{border-color:#4f6bf4;background:#fff}.hf-input-icon{position:absolute;left:9px;color:#a0aec0;pointer-events:none}.hf-clear{position:absolute;right:8px;background:none;border:none;cursor:pointer;color:#a0aec0;padding:2px;display:flex;align-items:center}.hf-clear:hover{color:#718096}.hf-date-row{display:flex;align-items:center;gap:6px}.hf-date-row input[type=date]{flex:1;padding:7px 8px;border:1px solid #e2e8f0;border-radius:8px;font-size:12px;color:#2d3748;background:#f8fafc;outline:none;cursor:pointer}.hf-date-row input[type=date]:focus{border-color:#4f6bf4}.hf-date-sep{color:#a0aec0;font-size:12px}.hf-field select{width:100%;padding:8px 28px 8px 10px;border:1px solid #e2e8f0;border-radius:8px;font-size:13px;color:#2d3748;background:#f8fafc;outline:none;cursor:pointer;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23a0aec0' stroke-width='2'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;box-sizing:border-box}.hf-field select:focus{border-color:#4f6bf4}.hf-actions{display:flex;gap:8px;margin-top:4px}.hf-btn-reset{flex:1;padding:9px;border:1px solid #e2e8f0;border-radius:8px;font-size:13px;font-weight:500;color:#718096;background:#fff;cursor:pointer;transition:background .15s}.hf-btn-reset:hover{background:#f5f7fa}.hf-btn-apply{flex:1.5;padding:9px;border:none;border-radius:8px;font-size:13px;font-weight:600;color:#fff;background:#4f6bf4;cursor:pointer;transition:background .15s}.hf-btn-apply:hover{background:#3b56d9}.history-list-area{flex:1;min-width:0;display:flex;flex-direction:column;overflow:hidden}.hl-topbar{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;background:#fff;border-bottom:1px solid #e8ecf0;flex-shrink:0}.hl-count{font-size:13px;color:#718096}.hl-count strong{color:#1a202c}.hl-export-btn{display:flex;align-items:center;gap:6px;padding:7px 14px;border:1px solid #e2e8f0;border-radius:8px;font-size:13px;font-weight:500;color:#4a5568;background:#fff;cursor:pointer;transition:all .15s}.hl-export-btn:hover{background:#f5f7fa;border-color:#4f6bf4;color:#4f6bf4}.hl-table-wrap{flex:1;overflow:auto}.hl-table{width:100%;border-collapse:collapse;font-size:13px}.hl-table thead th{position:sticky;top:0;background:#f8fafc;padding:10px 16px;text-align:left;font-size:12px;font-weight:600;color:#718096;border-bottom:1px solid #e8ecf0;white-space:nowrap;z-index:1}.hl-table tbody tr{border-bottom:1px solid #f0f2f5;cursor:pointer;transition:background .12s}.hl-table tbody tr:hover{background:#f8fafc}.hl-table tbody tr.active{background:#eef1fd}.hl-table td{padding:12px 16px;vertical-align:middle}.hl-loading,.hl-empty{text-align:center;padding:60px 0;color:#a0aec0;font-size:14px}.hl-empty{display:flex;flex-direction:column;align-items:center;gap:8px}.hl-empty p{margin:0}.hl-visitor{display:flex;flex-direction:column;gap:2px}.hl-visitor-name{font-weight:500;color:#2d3748}.hl-visitor-ip{font-size:11px;color:#a0aec0}.hl-tags{display:flex;gap:4px;flex-wrap:wrap;margin-top:2px}.hl-tag{background:#eef1fd;color:#4f6bf4;font-size:11px;padding:2px 6px;border-radius:4px}.hl-cell-secondary{color:#718096;font-size:12px}.hl-status-badge{display:inline-block;padding:3px 8px;border-radius:20px;font-size:11px;font-weight:500;background:#f0f2f5;color:#718096}.hl-pagination{display:flex;align-items:center;gap:8px;padding:10px 20px;background:#fff;border-top:1px solid #e8ecf0;flex-shrink:0}.hl-page-btn{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border:1px solid #e2e8f0;border-radius:8px;background:#fff;cursor:pointer;color:#4a5568;transition:all .12s}.hl-page-btn:hover:not(:disabled){border-color:#4f6bf4;color:#4f6bf4}.hl-page-btn:disabled{opacity:.4;cursor:not-allowed}.hl-page-info{font-size:13px;color:#4a5568;padding:0 4px}.hl-page-size{font-size:12px;color:#a0aec0;margin-left:auto}.history-chat-area{display:flex;width:700px;min-width:700px;border-left:1px solid #e8ecf0;overflow:hidden}@media(max-width:1400px){.history-chat-area{width:480px;min-width:480px}}@media(max-width:1100px){.history-filter-panel{display:none}.history-chat-area{width:400px;min-width:400px}}